Customer reviews from oklahomajoes.com
Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Average customer rating
3.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
40
4 Stars
6
3 Stars
5
2 Stars
9
1 Star
21
63%of customers recommend this product.
(
42 out of
67)
Customer Reviews for Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Customer Rating
1
Dry rotted
on October 12, 2021
Posted by: N/A.
from Michigan
Gender:Male
Length of ownership:1 year or longer
Cover will dry rot and fall apart! I tried 2 within a few years they fell apart due to dry rotting just a heads for for you all.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, October 13, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to be able to protect your smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to best investigate and assist.
Written by a customer while visiting oklahomajoes.com
Posted by: Bob58
from Warrington, PA
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
Easy to handle. Seems better than the original that came with the smoker.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 17, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Posted by: Gregor
from Ontario, Canada
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I bought it a month ago and wish I could use it more.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 17, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Need a new one
on July 25, 2021
Posted by: Wet in NY
from New York
Gender:Male
Length of ownership:1 week
I was very disappointed when after a normal summer thunderstorm I took the cover off the smoker and water had made its way through. No issues with a competitors cover keeping my grill totally dry.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, July 26, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to be able to best protect your smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be happy to help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Horrible material
on June 20, 2021
Posted by: Smoker69
from West TX
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Bought mine last summer, and just like many of the others have stated, it’s horribly designed and not made to withstand weather & sun....and that’s a problem in West TX! Very disappointed .
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, June 23, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to be able to protect your cover. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be happy to help.
Written by a customer while visiting oklahomajoes.com
Posted by: Texican57
from Apex NC
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
Can’t be happier with the redesigned new cover! Material redesign, closure straps and fit is superior! Great job!
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 15, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Won't last long
on May 20, 2021
Posted by: Anonymous
from Kansas City
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
If you buy one, be prepared to buy another after a couple years. Gets very brittle and is a waste of your money
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, May 24, 2021
We're very sorry to hear this. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to best assist.
Written by a customer while visiting oklahomajoes.com
Posted by: Bruce79
from Atlanta, GA
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
My old grill cover was about 3 1/2 yrs old, mostly plastic and it dried out, cracked and split badly. Once the material started to split, it just kept going.
The new one is much sturdier, the cloth more like canvas, but still with the waterproof seal on it. It's much easier to move around - not so stiff. It also seems like it should last much longer.
Obviously OK Joe got enough complaints about the old ones that they stepped up their game.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 15, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com