Customer reviews from oklahomajoes.com
Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Average customer rating
3.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
41
4 Stars
6
3 Stars
5
2 Stars
9
1 Star
21
63%of customers recommend this product.
(
43 out of
68)
Customer Reviews for Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Customer Rating
3
Paper like material. Easily damaged.
on May 6, 2023
Posted by: britt.mac
from Virginia Beach, VA
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
The overall material and quality will cause the cover to more than likely deteriorate over time when exposed to the elements. Our cover is maybe 2 years old and was damaged this past October 2022. The hole has since tripled in size.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Workmen ship and materials choices
on April 7, 2023
Posted by: C-Lo
from Humble Texas
Gender:Male
Length of ownership:6 months
After two years having to replace materials used to make cover is garbage it can’t even hold up to Mother Nature in south east Texas rain and or sun that’s it.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, April 11, 2023
We are sorry to hear of the issues encountered with your cover. Whenever an issue is encountered please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we'll be happy to help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
3
Poor Sewing Workmanship
on April 6, 2023
Posted by: bork 6280
from Willamina, Oregon
Gender:Male
Length of ownership:3 months
I bought this cover in October 2023, and in December 2023 during a winter storm, the hook and loop straps on the firebox end of the smoker came unstitched by the wind, and now it will not stay on the smoker.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, April 11, 2023
We are sorry to hear about the troubles with your cover. Was a case ever created with us? Whenever an issue is encountered please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we'll be happy to help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Extremely Poor Quality
on February 9, 2023
Posted by: NateLCord87
from Texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I’ve only had my cover for approximately 1 year maybe 2 and it is falling apart. It does not handle multiple seasons of weather. Poor quality fabric which begins to deteriorate within only a couple years. Very disappointed.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, February 13, 2023
We're very sorry to hear of the frustrations. We value you as an Oklahoma Joe's customer and want you to be able to protect your smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we'll be able to look into this and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
5
So far so good
on January 31, 2023
Posted by: Jay940
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Owned this cover for about 2.5 years. It is still holding up great throughout the north Texas winters and summers. My smoker sits on the south facing patio under a short eve, so it still gets rained and snowed on. I have no complaints and my smoker still looks great.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 12, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Customer Rating
4
Great cover but could use an upgrade
on December 15, 2022
Posted by: Jeff14937
from Chambersburg, PA
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I purchased this cover a little over two years ago. Still holding up, but that's because I do not leave it in an uncovered area all the time. For two years I kept it covered and under the upstairs deck. Anything left completely exposed to the elements will fail more quickly. Though the cover(s) do need an upgrade. The velcro works great and keeping a snug fit, actually too snug. We had 25+ mph winds and the cover blew up like a hot air balloon and the smoker started to travel off the porch. I would recommend replacing the velcro strips with some kind of hook and loop system so that the cover is not too snug and allow for more wind to flow through rather than getting trapped underneath.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 11, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Posted by: Mad Chiller
from Bakersfield. CA
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Did a revearse sear tri tip for one of my first cooks on this smoker. I felt like I nailed it. It took a little work controlling the temp, The end result was a perfectly cooked tritip tender and juicy.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 12, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Posted by: peggy
from Raymore Missouri
Gender:Female
Length of ownership:1 year or longer
Verified Purchase:Yes
really pleased with it was easy to purchase online
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 8, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com