Customer reviews from oklahomajoes.com
Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Average customer rating
3.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
40
4 Stars
6
3 Stars
5
2 Stars
9
1 Star
21
63%of customers recommend this product.
(
42 out of
67)
Customer Reviews for Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Customer Rating
2
Brittle, lasted one season, no longer usable
on March 22, 2025
Posted by: DanInMich
Lasted one winter. Lots of holes now, remainder is too brittle to use for a second season. Going to just use a disposable blue tarp for winters going forward.
Response from oklahomajoes.comBy Alex, Customer Care, May 15, 2025
"Thank you for your review. We’re sorry to hear that we fell short of your expectations. We would be happy to discuss how we can improve your experience. Please give us a call at 1-800-318-7744 at your convenience."
Written by a customer while visiting oklahomajoes.com
Posted by: Simon C.
from Dublin, Ireland
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I got this for my Highland smoker as it has to live outdoors all year round. I live in Ireland so we get a lot of rain and BBQ's will deteriorate very quickly if not covered when not in use. My Highland smoker is very important to me so I want to look after it. This cover is very nicely made out of a heavy duty material and fits the Highland smoker very well. It is properly waterproof and rain just beads off it. I have a cover for one of my other grills (not Oklahoma Joe's) which is made out of the same material and I have had for 5 or 6 years without any problems. The cheaper plastic covers get brittle when left outdoors but I think this one will last a long time. There are hook & loop (velcro) ties at both ends of the cover to help secure it in place, the ones at the food chamber end are fine but the ones at the firebox end are too high up on the cover, they are above the mid-point of the firebox so wind can get under the cover and lift it off. A nice enhancement of the cover would be to fit metal eyes at the bottom corners so that it can be secured to the bottom tray with short bungee cords. I fitted these myself and now the cover is much more secure.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
on December 2, 2024
Posted by: Pete43
from Buckeye Arizona
Gender:Male
Length of ownership:6 months
Horrible quality
Pete’s pLess than 2 years and I will be throwing it away as I found another cover but the new one is well build and has a warranty that is reasonable. Like the other reviews my cover is brittle and has cracked plus a couple seams have broken away.
Pete’s pLess than 2 years and I will be throwing it away as I found another cover but the new one is well build and has a warranty that is reasonable. Like the other reviews my cover is brittle and has cracked plus a couple seams have broken away.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Alex, Customer Care, May 8, 2025
We're very sorry to hear that you had a poor experience. Our goal is to provide excellent service, and we clearly fell short. Please contact us at 1-800-318-7744, and we will work towards a resolution.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
on November 27, 2024
Posted by: Anonymous
from Pearl MS
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Made of very poor material, had 1year before it started coming apart.
Response from oklahomajoes.comBy Alex, Customer Care, May 12, 2025
"We’re very sorry to hear about your experience and regret that we didn’t provide the level of service you deserve. Please reach out to us at 1-800-318-7744, and we will make every effort to resolve the matter as quickly as possible."
Written by a customer while visiting oklahomajoes.com
Posted by: Jeff, Fruita COLORADO
from South west Co
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
Super happy with a snug fit and ruggedness of my smoker cover! Seems to hold up well in the winter, storm and snow so far! I expected a lower grade vinyl cover, but was surprised at the ripstop material. It is made of.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Short lived
on November 22, 2024
Posted by: Grumps
from Dixxie
Level of expertise:Intermediate
Length of ownership:6 months
Did not last very long just a couple years that it!
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Alex, Customer Care, May 12, 2025
"We're very sorry to hear that you had a poor experience. Our goal is to provide excellent service, and we clearly fell short. Please contact us at 1-800-318-7744, and we will work towards a resolution."
Written by a customer while visiting oklahomajoes.com
Posted by: Jason O
from TN
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Excellent grill and smoker, holds temp, spacious and great quality
I would recommend this to a friend!
Response from oklahomajoes.comBy Stacy, SME, July 30, 2024
Thank you for your feedback, if you require further assistance please call us at 800-318-7744 - MON - SAT, 9AM - 7PM EST.
Written by a customer while visiting oklahomajoes.com
Posted by: Anonymous
from Seattle
Gender:Male
Length of ownership:1 year or longer
Verified Purchase:Yes
This was a replacement from the original which succumbed the outside critter attacks. It worked quite well. It did harden with age, but I'm sure the Seattle area's near 9 montbs of rain contributed.
I have subsequently, put an extension on the exhaust stack pipe which will have to be removed for the raining season.
It would be cool if that had size options on the cover that could be interchanged with different stacks, but probably not feasible when the retooling is considered.
Obviously, I'm happy because i purchased the original again. It's a good way to protect your grill. Really Oklahoma Joe's think about switchable stack covers, or I'll have to spend 5 minutes removing the mod every year, the horror the horror, lol.
I would recommend this to a friend!
Response from oklahomajoes.comBy Stacy, SME, June 25, 2024
Thank you for your feedback it is truly appreciated.
Written by a customer while visiting oklahomajoes.com