Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
3
Galaxy Buds
on October 25, 2021
Posted by: ARarFnd
from SoCal, CA
Expertise:Expert
[This review was collected as part of a promotion.] Great Audio playback, but very poor Battery life.
Problem staying in the ear.
Problem staying in the ear.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The best!
on October 27, 2021
Posted by: WHITEGIRLsavage
from Lancaster
[This review was collected as part of a promotion.] You can't have any other ear budds than these . Perfect perfect perfect!!!! Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 20, 2021
Hello WHITEGIRLsavage, we are glad that these earbuds have been such a great fit for you. Thank you for taking time to leave this review! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Just OK
on October 29, 2021
Posted by: Jgoebel489
from Tampa, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the buds right when they came out and was expecting to be amazed. I was anything but. I refused to buy apple products as I've been a galaxy customer since the first galaxy came out. Now I'm kind of rethinking that. The fit isn't quite right, the sound is ok but not great, and I dropped the case one time and now I'm down to one ear bud. Not the quality product I'm used to when buying a galaxy product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on October 29, 2021
Posted by: Brian Dolphins
from West Virginia
Expertise:Beginner
[This review was collected as part of a promotion.] Awesome sounding easy to use love them wish I had another pair.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, January 14, 2022
Hello Brian Dolphins, that's great to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
These are excellent but....
on October 29, 2021
Posted by: Cuban_carmel
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I have had these earbuds for about the last 2 years and I can't express how much I love them. First few months were the best amazing battery life amazing sound quality and amazing everything, but there not perfect. From the start a few things stood out the magnets for to hold the earbuds are weak at best. Sure if you have them upside down they won't fall but if you drop them or anything that has a lift force they will fly out and land everywhere. The loudness of the general earbuds aren't the best they are fine and good enough to block out any noise with the the passive noise cancelling the in ear design offers but still wish for that extra loudness. Now a few more good things, the rubber wing tips are amazing I dont understand why you would remove this feature from the pros and 2 but next generation please and I beg include wing tips. The battery life again it was amazing, after a few years, yeah they didn't last as long as they have in the past but it was still a respectable 6-8 hours. In conclusion these are the best earbuds I have ever had and it's a shame that I lost them the day in writing this. I hope the next generation have the improvement I have recommend keep up the good work akg and Samsun.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on October 29, 2021
Posted by: Tangle
from East Orange, NJ
[This review was collected as part of a promotion.] It's very comfortable, simple, and overall greatest ear buds I have ever used compared to my old ones
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello Tangle, that's great to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound
on October 29, 2021
Posted by: Music4U
from Orlando, FL.
[This review was collected as part of a promotion.] When I bought my note 10 a couple years ago, there was a deal that included free galaxy buds. I wanted some wireless earbuds but I wasn't sure if the sound quality would be worth the price. The sound quality is better than any other earbuds or headphones than I have ever used, as well as some speakers. I enjoy listening to music through the galaxy buds more than I like the sound on my car speakers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello Music4U, we are glad that these earbuds have been such a great fit for you. Thank you for taking time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!
on October 30, 2021
Posted by: Dawn
from Farmington, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I wear them every time I work out! They have great sound and stay in my ears with no problems!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, January 26, 2022
Hello Dawn, thank you for taking time out of your busy day to leave feedback on these earbuds! ^Elizabeth
Written by a customer while visiting Samsung US