Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
Best earbuds in the world
on May 7, 2019
Posted by: Engineer Kid
from Germantown
Expertise:Expert
[This review was collected as part of a promotion.] Coming from the iconx 2018, these earbuds blew me away. A bit tricky to get max volume (need to use wear app to set the long hold for volume) but after I did that, the sound was super loud and crystal clear. Battery life is insane, and I've never charged them with a wire, ever! Wonderful earbuds. They are also so light I forget they're in my ears. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient, comfortable, and great sounding buds
on May 9, 2019
Posted by: baldi785
Expertise:Intermediate
[This review was collected as part of a promotion.] These wireless ear buds are perfect for those looking to use when working out. They have stayed in my ears during running and dynamic workouts extremely well. In addition to fitting well in my ears they are also very comfortable and can be worn for hours without discomfort. These buds are also very portable which is great for keeping in your bag when traveling. These buds produce nice sound at acceptable volume levels. If there was one improvement it would be to the ambient sound feature. This is great for staying aware of your surroundings while wearing the buds but even at the ambient volume maxed out I wish it could be louder to improve ambient noise awareness. Overall these ear buds are perfect for fitness use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's been 3 months...
on June 16, 2019
Posted by: Petterson Grande
from Warwick RI
Expertise:Expert
[This review was collected as part of a promotion.] I couldn't ask for more, it's been three months and so far I am having a superior experience using it. Highly recommend!
Great Battery
Beautiful Design
Confortable
Great Quality of audio
Beautiful Design
Confortable
Great Quality of audio
I use with my S10+ S8+ Microsoft Surface Laptop
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
SMOOTH! RIGHT ON RIGHT ON!
on September 22, 2019
Posted by: AB66
from Jonesboro, Ga
My first pair of earbuds, I LOVE them! Very easy to pair. Awesome sounds. After purchase and using, I read a review in a article that recommended these earbuds as very a good choice I felt very proud and agree. These are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Decent earbuds
on November 11, 2019
Posted by: Oralia84
from Norridge
[This review was collected as part of a promotion.] For the most part I have had positive experiences with other Samsung products but I had yet to try their listening devices so I was curious to try the Galaxy Buds. I was impressed with their sleek, modern and compact design. However, they are not truly noise cancelling earbuds, they will isolate some of the outside noise but must fit securely in your ears, which is why these are adjustable and come with additional wing tips and earbud tips. Once I found my comfortable fit these were great for listening to music at the gym, on the go while riding my bicycle or just sitting at my desk at work. The other features I enjoyed most is the wireless charging case and a longer lasting battery life versus other brands of wireless earbuds I've used. The downside for me especially since I am an Apple iPhone user is I was not able to use all the features available as certain features only work with Android phones. Another cool feature was being able to tap on the earbud to play, pause or answer or end a call rather than having to take my phone out to do that. Overall the Samsung Galaxy Buds are great wireless earbuds for the price.
Written by a customer while visiting The Insiders
Customer Rating
1
Right bud practically nonfunctional after 1 month
on April 11, 2019
Posted by: Anonymous
Expertise:Intermediate
I bought this barely over a month ago and the right one has already faded to almost no audio.
That being said, I wasn't thrilled with their performance in the first place. The audio quality is good, the ambient noise cancelling of the mic is better than most, they do stay in my ears very well but the constant struggle of them not behaving correctly with bluetooth combined with them dying in a month makes me wish I had never bought them. Also, software support seems to be lacking because it they don't seem to answer calls very well for different VOIP apps like Duo or Messenger, however it works quite well for changing songs on spotify. Hopefully my replacement pair will be better.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on March 12, 2019
Posted by: Limon
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I work outdoors all day, these are far way better than iPods. Quality is way better in sound and connection is quick. They fit snug in the ear where it’s not even noticeable and they don’t fall out. Waiting to see when the battery will run low, I haven’t had them go low for over 4 hours of use. Great price for what they are used for.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn’t work after a few months
on May 8, 2020
Posted by: Soph
from Minnesota
I never leave reviews but this has honestly just annoyed me too much. After about a few months of using them the left earbud just won’t connect no matter what I do. Don’t waste your money and buy anything else.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US