Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4 out of 5
4
(793 Reviews)
Open Ratings Snapshot
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product. 
(
512 out of 659
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
4 out of 5
4
Hard to keep in ears when sweating
on March 4, 2020
Posted by: Mark
from Omaha Nebraska
Expertise:Expert
These are great for casual wear. But they slip loose of your ears constantly when running and sweating. They also trap all the moisture/sweat inside your ears while using them. It would be nice if there was a better grip while sweating and running and some type of air allowed into the ear canals.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound
on April 20, 2019
Posted by: TwoBostons
from Maine
Expertise:Intermediate
These came with my purchase of the Samsung 10. Simply put amazing sound. Also you can tweak the buds to your own liking. Not advertised as noise cancelling but I can't hear anyone/anything when they are in (which is a huge plus for me). They haven't fallen out of my ear so far, no issues when running....
Have always been a Bose customer but these by far have a better sound and can be modified to the type of music you're listening to.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What I was looking for
on April 21, 2019
Posted by: IverLee
from Ashburn, VA
Expertise:Intermediate
I had waited for Samsung to release their own version of their wireless ear buds for quite a little bit and it was definitely worth the wait. the sound quality is great and they fit perfectly in my ear. the touch pad on the buds make switching through tracks easier and talking on the phone a breeze it compliments the S10 so well (I have the s10+). I take these everywhere I go!
Would definitely refer this product to anyone considering.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great wireless earbuds
on June 12, 2019
Posted by: amandawds1984
from Hazel Park
[This review was collected as part of a promotion.] The wireless Galaxy ear buds are really great. I think they provide a nice clean sound. They were also very easy to set up with my phone. The battery life is great and I love the case that lets me charge as well. My only issue with them is that when i adjust in my ear, I always end up pausing my music, which is kind of annoying. Other than that, I think the stay in my ears really well, even while working out. I would definitely recommend them.
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Comfortable and Handy Buds
on November 12, 2019
Posted by: mamaknowsbest1
from Lynchburg
[This review was collected as part of a promotion.] My husband recommended me to try out Galaxy Buds and at first I was skeptical because I am not a fan of in-ear type of headphones. However I decided to give it a try and use them throughout the day. I was pleasantly surprised that these Galaxy Buds were indeed pretty good! I was worried that they would not be comfortable but after installing the right ear tips, Galaxy Buds fit me perfectly and were pretty comfortable to use for an extended period of time. Talking about extended use of time, these buds lasted me long enough on Spotify and some podcasts I subscribe to, so the battery life was superb. The charging case was very handy to juice up my buds at the end of the day, plus wireless charging is a huge plus, no need to search for a USB-C cable.
I enjoyed using these while driving, as I could use just one Bud to take calls and have my other ear on alert. I also used Galaxy Buds during my workout and they never fell out!
I found the sound to be pretty good for such small buds, the vocals were clear, treble and bass were pronounced. The only suggestion to Samsung would be to make the touch area for controlling the buds a bit bigger and possibly add a functionality to change the volume, as I believe the previous generation had that feature.
All in all, I was very pleased and frankly surprised that Galaxy Buds fit my life style, sounded very good and were quite comfortable!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
amazing
on April 16, 2019
Posted by: killerhuck05
from maine
these are the most amazing pair of headphones I have ever used
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Work good
on May 19, 2019
Posted by: Normzzzz
from Dowagiac
Expertise:Expert
Work good. Fit good. Sink fast always unlike the same product from Bose I returned.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super earbuds!
on May 28, 2019
Posted by: Bez54
from Newcastle
Expertise:Intermediate
I have had these for 3 weeks now and love them. The sound is super. You can change the EQ in the companion app and the setup and use is easy. I find even after wearing them for about 4 hours they are still comfy and my ears do not hurt. With the wingtips they stay in no problem and the touch controls are good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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