Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
So convenient!
on November 11, 2019
Posted by: bsimons23
from Lees Summit
[This review was collected as part of a promotion.] I use my Galaxy Buds to mow, on a plane, at work, or while I am exercising. All activities were I am moving or am limited on space. The Galaxy Buds meet all my requirements for these activities as they stay in my ears, no wires to wrestle with, and sound great. Are they better than cans headphones or ear buds double their costs? No...but they are perfect for my lifestyle and work great with my Samsung Galaxy S10+. If you want great sounding buds that are convenient and discreet, these are for you.
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Sound
on November 11, 2019
Posted by: CBENZO
from Queen Creek
[This review was collected as part of a promotion.] unboxing the buds was easy! I connected them to my S9 easily with the galaxy gear app. The sound quality was huge! I used them at the gym & so far so awesome! They did not slip out made my workout more enjoyable! The controls are not complicated but will take me a few times to understand how it works. I can't wait to try them on a 5-hour flight new week!
UPDATE: I used the buds on a flight to Waikiki and listened to music & watched a movie. Love the sound! - the controls took a week to get used to them but now I love them!
UPDATE: I used the buds on a flight to Waikiki and listened to music & watched a movie. Love the sound! - the controls took a week to get used to them but now I love them!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Quality Ear buds
on November 11, 2019
Posted by: Dasdecoy
from bronx
[This review was collected as part of a promotion.] I had the joy of using the Galaxy IconX which were great then prior to trying out the new Samsung Galaxy buds. A few things I've noticed right away are 1. Smaller in size. 2. Sound quality is excellent and the noise canceling is fantastic.
After a few days I've notice a few more improvements over the iconX. The Galaxy buds have a more secure fit. They never fell out during jogging, exercise or biking. I use them frequently, commute to and from work, even sleeping. I use them to listen to music & tv shows they last me pretty much all day having them in use nonstop. But if I do need to charge them, it’s as simple as putting it on top of one of my wireless charging pads. I haven't had the need to yet, but you can also charge them via your phone if it has the wireless charging feature. The Samsung Galaxy Buds are stylish also. They look better than most other wireless ear buds that look like you left a Q-tip or tissue in your ear.
Now only other important area of these are using them for phone calls. The call quality is great even in noisy surroundings. I can hear the other side perfectly. However, in an outside setting I've had numerous people mention they can hardly hear me but hear more of the background. In an indoor setting, they hear me fine, but I have to speak slightly louder. I didn't have this problem with the previous model. I still need to play around with the settings to see if that fixes it.
Overall, these are a great pair of ear buds. They charge quickly, last longer than I expected, great sound and very comfortable. I only realize I still have them on when someone talks to me and I can't hear them.
I definitely recommend these!
I definitely recommend these!
Written by a customer while visiting The Insiders
Customer Rating
4
Really good ear buds
on November 11, 2019
Posted by: nostroviax
from Austin
[This review was collected as part of a promotion.] I received the ear buds a few days ago so I need a bit more time to fully review them, but so far so good. The minimal packaging is nice. Not too much to throw away. The case is nice and compact. The buds are very comfortable in the ear. I used the standard tips on them and consider my ears normal size. The sounds quality is really good for truly wireless buds. The bass drops off a bit if the buds start coming out and the seal they make in the ear is broken, but when they are fit properly the bass is punchy and nice. Not too over bearing. Battery life has been good so far. I have used them to listen to music and workout. My workouts usually last around 45 minutes and I have done 3 so far without recharging them. The touch controls are a bit confusing unless you read the manual. I have made several phone calls and the calls sounds crisp and there was no static. The callers on the other line told me I sounded great. I recommend downloading the latest firmware and fully charging the buds before the first use. I am still curious how long the batteries will last without me having to charge them, but so far these buds are really good. I also like that the charger is USB C. Now I can use my phone charger to charge both the phone and ear buds. I will update the testimonial about battery life the more I use the buds.
Update: After using the buds for over a month I stand my original testamonial. They are really good. The battery life exceeded my expectations. I can get a long workout in, listen to music while I work and still have juice left over. Charging is a breeze. Sound quality is really good. One thing that could make these better would be noise cancellation. It's a bit hard to hear when I am driving, but beyond that they are great buds!
Written by a customer while visiting The Insiders
Customer Rating
5
My Buds Experience - so far
on November 11, 2019
Posted by: TheGrumpster
from Irving
[This review was collected as part of a promotion.] I wish I had received these before I was scheduled to take a trip so that I could have used them for an extended period of time, but they arrived the day after I returned. That being said, here are my thoughts to this point
I love how well they fit as I usually have a hard time getting earbuds to stay in. These hold into my ears very well and when they are in I don't hear much outside sounds, even when no music is playing. They have good highs and lows, and I can definitely tell when there is good bass being played in the music. They do not sound tinny at all and are very clear and sharp sounding.
I love the fact that I don't have to search for a cable to charge them when I can just sit the case on my wireless charger (or the back of my phone if necessary) and they will charge. This is a HUGE plus for me.
I have them paired with my Samsung Note 10+ and the pairing was simple and easy. I've had no issues with them re-connecting anytime that I've used them, put them away and then taken them back out to use again.
My next test will be to wear them when I go out for a several mile run and see how they hold up in terms of staying put and the temps, since I live in a very warm climate. I've run into problems with others getting too hot and shutting down.
I've had a chance to use these in a variety of situations (working out, running/ train rides back and forth to work) and I can say they are definitely worth it. The noise cancelling on this is amazing. They stay in my ears with no problem. They are also very discreet snd a lot of times people don't even know that I have them in.
I love them and will definitely be recommending them to my friends when asked what earbuds they should get. Probably the best thing is how easy they connect and pair to my Samsung Note10+ each time. I never have to check the connection, and they don't cut out like many of the earbuds I've had in the past and there are NO WIRES! I love the cordless charging since I have several of the wireless charging discs they charge quickly and stay charged.
Written by a customer while visiting The Insiders
Customer Rating
5
Better than expected
on November 11, 2019
Posted by: Arsenal96
from BRONX
[This review was collected as part of a promotion.] These Galaxy buds are definitely impressive. They pair fairly easy and are pretty straightforward and simple to use. The sound quality is way above average for earbuds this size. The battery never ran out and whe it got low all I had to do was put them in the case for a quick charge and back to listening to head bangers. Call quality is fine, just picks up a little too much noise but that's fine. Would definitely reccomend these to anyone interested in wireless earbuds. Only other issue I had was when in a sense area they would drop the sound for a second or two but that's expected from most bluetooth earbuds. Otherwise I have no complaints and thse will be my new daily earbuds.
P.S. These are great for multitasking because they're so small, wireless and the battery is good. You can move around your house, work or anything without worrying about them.
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent ear Buds
on November 11, 2019
Posted by: jeiffry
from Norwalk
[This review was collected as part of a promotion.] When my wife received the Galaxy Buds i was skeptical about them until i tried them. The sound is great, really clear; the ambient sound helps a lot to be aware of your surroundings and the sensation of not being wearing a thing is magnificent.
I can tell is one of the best samsung products, the wireless charging option is a truly useful feature for those of us that are always on the go. The Samsung Galaxy Buds are light weight and also come with spare silicone replacements to find what goes with your needs.
I enjoyed this days using them for work, commute and workout without wire boundaries but aware of my surroundings. I recommend the galaxy buds 100%
I can tell is one of the best samsung products, the wireless charging option is a truly useful feature for those of us that are always on the go. The Samsung Galaxy Buds are light weight and also come with spare silicone replacements to find what goes with your needs.
I enjoyed this days using them for work, commute and workout without wire boundaries but aware of my surroundings. I recommend the galaxy buds 100%
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Wireless Earbuds
on November 13, 2019
Posted by: bswager
from Camby
[This review was collected as part of a promotion.] I absolutely love these earbuds. From being extremely easy to setup and sync to my phone to the great sound quality, there is nothing I would change about these. I also enjoy the long battery life and the case that charges them as well. If that's not enough power then I can also wirelessly charge them with my phone! I also like the compact size of the earbuds and the case. The touch controls make it easy to adjust the volume, change songs or answer a call. The ambient sound is great for when you're at work and still need to be able to hear people. I would definitely recommend these.
Written by a customer while visiting The Insiders