Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
Great all around headphone not just wireless!
on October 30, 2019
Posted by: Nycinpolk
from Winter haven
[This review was collected as part of a promotion.] I been using my headphones for two weeks. I was excited to get the black Samsung pair since I think these look modern. The quality of the buds are great and paired right up to my phone. The key for these where how they sound, I can honestly say they sound amazing! I’ve used other wireless headphones and these are on a mother level. The only thing I would personalize change is the tip that goes in your ear canal. The ones they give you are silicone but even using the smallest size they put pressure on my ear. Other then that everything was great, they never fell out my ear while working out, running, or using them daily. The battery life is phenomenal and they charge super fast. I work at a car dealership and need to use my phone a ton, being able to sound clear while shooting a video or making a call with the Buds helped me each day I used them. If you are looking for a the best headphones on the market and you want them to be discreet these are the best pair I have tried!
Written by a customer while visiting The Insiders
Customer Rating
5
Pleasantly surprised!
on October 30, 2019
Posted by: caburgdorf
from Arvada
[This review was collected as part of a promotion.] My husband got a pair and I had to check them out. The Samsung Galaxy buds are lightweight and fit snug and comfortably, and didn't cause soreness or fatigue as so many others I've experienced. I was pleasantly surprised that these stayed in my ears, and didn't get tangled in my hair or just fall out during normal activities at my desk or on a busy travel day - the adjustable ear and wing tips are designed to fit. And they worked well - I experienced 6 hours of use on one charge with excellent sound quality and noise cancellation, even in the wind or on an airplane. The compact carrying case is so easy for travel, and the ambient noise option was useful for those times you need to hear your surroundings. It lowers your volume enough anyway (though it doesn't pause your music). Strong first impressions put my own pair on my Christmas list this year!
Written by a customer while visiting The Insiders
Customer Rating
5
Current top-of-the-line true wireless earbuds
on October 30, 2019
Posted by: Anonymous
from Maynard
[This review was collected as part of a promotion.] I've been buying bluetooth earphones since they have been even remotely usable for music - around the late 2000's. These will probably be my 10-12th pair of bluetooth headphones with the past 6 or so being of the "true wireless" style (no cords at all). These things have come such a long way in the past 10 years. True wireless earbuds are starting to finally be what you hope - small to the point of being barely noticeable, long enough battery life to last a day of use, connect instantly to your phone and don't get interrupted during use, and most importantly outputting enjoyable sound. At least, these buds are. Trust me, there are plenty of low quality options in this market that miss the mark on one or more of the above qualities. These buds are the top of the line, and the only ones I've owned that don't frustrate with either technical issues connecting to the phone, or low quality sound. It is really worth it to get the best of the best for true wireless earbuds. I use these every single day, for work, my commute, and exercise. They are comfortable and last during an entire 13 mile/2 hour half-marathon. I also like that they easily fit under even a tight beanie or headband (which also keeps them perfectly hidden, if that is something you need). The case is also the only one that I've found that fits comfortably into the pocket of skinny jeans. The sound quality is excellent - I hear no difference between these and my expensive wired AKG headphones. The microphone quality is also great - these have become my main headset that I use for work conference calls, and voice quality is comparable to typical wired office headsets.
In short, these are the best of their kind currently on the market. Anything lower quality will frustrate you and eventually gather dust in the corner. These are the ones that you will keep in your pocket and use for everything.
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome ear buds
on October 30, 2019
Posted by: Keisha79
from Stuart
[This review was collected as part of a promotion.] I just had a chance to test these Samsung Galaxy Buds my husband has been raving about and I now understand why? They are Awesome!!!
I am not a headphone or headset kind of person, but he convinced me to try them and I am glad he did. The sound quality is full and rich like listening to a surround sound. The are light and not bulky and you can chose the right size bud for your ears (it comes with small, med and large) . You dont have to turn them up to hear the great sound they produce which it great in protecting your hearing. My favorite is the noise cancelling feature so I can pretend I dont hear my husband... lol. The little storage case is also wonderful as it recharges the buds everytime you are not using them which means you can go all day long using either buds, or both. The USB type C charging port is also perfect because I can use my Galaxy S10 charger to charge in the car or at home. My husband has the black, but I think I will get the white as they look cool for me to wear when I go work out.
I still have to master the controls for music and phone calls as they seem a bit clumsy but I am sure its because I'm not used to it yet.
I am not a headphone or headset kind of person, but he convinced me to try them and I am glad he did. The sound quality is full and rich like listening to a surround sound. The are light and not bulky and you can chose the right size bud for your ears (it comes with small, med and large) . You dont have to turn them up to hear the great sound they produce which it great in protecting your hearing. My favorite is the noise cancelling feature so I can pretend I dont hear my husband... lol. The little storage case is also wonderful as it recharges the buds everytime you are not using them which means you can go all day long using either buds, or both. The USB type C charging port is also perfect because I can use my Galaxy S10 charger to charge in the car or at home. My husband has the black, but I think I will get the white as they look cool for me to wear when I go work out.
I still have to master the controls for music and phone calls as they seem a bit clumsy but I am sure its because I'm not used to it yet.
Written by a customer while visiting The Insiders
Customer Rating
5
Familiar look with a different feel!
on October 30, 2019
Posted by: Paulaclese1
from BILLINGS
[This review was collected as part of a promotion.] So, as a long time samsung user, I first had the 2017 pair of IconX wireless earbuds. I can say with certainty that the Galaxy Buds far outshine them in practically every way imaginable. I use them almost daily and for several hours at a a time. The battery life is fantastic, the fit and feel is superb. They don't work their way loose while working out. And the sound quality, range, and clarity is highly commendable in a package so small. I can't say I really miss the step counter or workout detection like I thought I might. I have other products for that anyways! The ambient mode also works well and better than expected! And the addition of quick ambient mode has also been a nice touch.
The case is another massive improvement. It is much smaller than the old Gear IconX(2017) that I have. It retains more charge, recharges from a USB-C port, and the recharge times are ridiculously fast. I appreciate that the case doesn't mindlessly charge for no reason while the bus are inside and not in use, needlessly wasting and losing power in both the case , but the buds are well.
Overall, I would recommend the Galaxy Buds to ANYONE that is looking to co wireless with earbuds, they look good, sound good, and last more than log enough on a single charge to fit almost any need. They stay in while active, and remain comfortable over extended periods of use, which I can't claim to be true of any other product I have tried. If you are looking, Buy These Now!!
The case is another massive improvement. It is much smaller than the old Gear IconX(2017) that I have. It retains more charge, recharges from a USB-C port, and the recharge times are ridiculously fast. I appreciate that the case doesn't mindlessly charge for no reason while the bus are inside and not in use, needlessly wasting and losing power in both the case , but the buds are well.
Overall, I would recommend the Galaxy Buds to ANYONE that is looking to co wireless with earbuds, they look good, sound good, and last more than log enough on a single charge to fit almost any need. They stay in while active, and remain comfortable over extended periods of use, which I can't claim to be true of any other product I have tried. If you are looking, Buy These Now!!
Written by a customer while visiting The Insiders
Customer Rating
5
Superior Product
on October 30, 2019
Posted by: Aaronbar
from Hillsboro
[This review was collected as part of a promotion.] I have been using these for about a month now.
At first I was worried the battery would not hold up to my usage, but I was mistaken. I start my day @ 5 am and listen to the Bubba the Lovesponge morning show, and throughout the course of my day I take calls and have to have conversations with people and when I do I put the earbud, back into the handy carrying case which recharges while in it. Typically during a work day I only wear one at a time so I can hear what is going on around me, so when one starts to die I just switch and put the other in while the one with a low charge can charge in the case. When I am wearing both, with the ambient sound mode you can hear what is going around you, and even have a conversation (if you turn your music down). Once my morning show is over, I listen to either Dana Loesch, Ben Shapiro, or the Joe Rogan Podcast for the remInder of the day, usually until about 5pm, and never have a problem.
The quality is great, the case is small and sleek, and wirelessly charges.
The buds themselves are not too big or bulky and fit in the ear neatly without sticking out too much.
They are versatile in their fitment as they send you 3 different wing sets and sized covers to customize your fit. The interface on the Galaxy Wearable Application is awesome, with so many options and variations to choose from. The touch mode can be changed to accommodate either volume, ambient noise, or Hello Google / Bixby applications with voice commands.
You can get some, none, or all notifications with their notification customization, and using the find my buds option, you can find your lost bud.
And the sound is great, not the best, but by far not the worst. They have a clear, undistorted sound, and you can adjust the equalizer to either have more base, more treble, more clarity, or softness. My only complaint is that I wish they could go louder at times, like when in the car with all of the windows down. I would most definitely recommend these to anyone who asked for my honest opinion.
At first I was worried the battery would not hold up to my usage, but I was mistaken. I start my day @ 5 am and listen to the Bubba the Lovesponge morning show, and throughout the course of my day I take calls and have to have conversations with people and when I do I put the earbud, back into the handy carrying case which recharges while in it. Typically during a work day I only wear one at a time so I can hear what is going on around me, so when one starts to die I just switch and put the other in while the one with a low charge can charge in the case. When I am wearing both, with the ambient sound mode you can hear what is going around you, and even have a conversation (if you turn your music down). Once my morning show is over, I listen to either Dana Loesch, Ben Shapiro, or the Joe Rogan Podcast for the remInder of the day, usually until about 5pm, and never have a problem.
The quality is great, the case is small and sleek, and wirelessly charges.
The buds themselves are not too big or bulky and fit in the ear neatly without sticking out too much.
They are versatile in their fitment as they send you 3 different wing sets and sized covers to customize your fit. The interface on the Galaxy Wearable Application is awesome, with so many options and variations to choose from. The touch mode can be changed to accommodate either volume, ambient noise, or Hello Google / Bixby applications with voice commands.
You can get some, none, or all notifications with their notification customization, and using the find my buds option, you can find your lost bud.
And the sound is great, not the best, but by far not the worst. They have a clear, undistorted sound, and you can adjust the equalizer to either have more base, more treble, more clarity, or softness. My only complaint is that I wish they could go louder at times, like when in the car with all of the windows down. I would most definitely recommend these to anyone who asked for my honest opinion.
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Ear Buds
on October 31, 2019
Posted by: jenicewl
from Atlanta
[This review was collected as part of a promotion.] The Galaxy Buds are very impressive! It took me a few time to figure out the control feature solely because I didn’t read the instructions until after a couple uses. All in all the set up is super simple. They work seamlessly with my Samsung Note 9. What I love most about these buds is the incredible long battery life when in use and the additional charging with the case allowing you to use them for hours without needed to plug into a wall charger. I recently use them on a ten hour flight. The noise canceling was amazing in that environment. These buds are a great product and big bang for you’re your money.
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome sound in a very nice and small package
on October 31, 2019
Posted by: DCardin1
from Howell
[This review was collected as part of a promotion.] The sound from these headphones has been above any other wireless headphones I've used. The case is considerably smaller than others, and that can be a major pro and con for these headphones. The actual earbuds stay in the case quite well, so there's no worry about them falling out, but being so small, they can be quite easy to misplace. Not so small as to fall out of pockets unless your pockets are extremely shallow.
Pairing is extremely simple, just open the case up and open the open the Galaxy Wearables app, and off you go. Jamming all the way. Adjusting the sound to your personal hearing is as easy and painless as it for any headphones on Samsung Devices. Assuming you are using a Samsung device of course.
Touch controls on the ear buds are a little sensitive, but that's usually a good thing, they disable when the ear buds are not in your ears, which is awesome. I wish there was some level of swipe and tap controls, but considering that would probably double the cost, so I am rather ok with the functionality that is present. You can also configure what the touch and hold action does, either to enable/disable the Ambient Pass Through, Volume up/down, or voice command to your phone's assistant. Personally I find use either the Volume or Ambient setting.
All in all, these ear buds are a very solid 9.9 out of 10.
Written by a customer while visiting The Insiders