Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
Best most pragmatic product in Samsung Line
on October 28, 2019
Posted by: FlawlessRedhead
from Adelanto
[This review was collected as part of a promotion.] I've had these for about two weeks now. These earbuds fit comfortably in my ears and never fall out on their own. The sound quality is the best. Has great quality battery life lasts long time. I love the touch control very easy to use with a swipe or tap of a finger I can quickly turn the earbuds off or on and even turn volume up or down. The audio quality is phenomenal and very durable wirelessly can listen to music or talk on the phone for a couple hours. The quick charge time enables hours of non stop usage.
Written by a customer while visiting The Insiders
Customer Rating
5
Buds vs. iconx
on October 29, 2019
Posted by: robw8s1
from pasco
[This review was collected as part of a promotion.] I have owned a pair of Samsung’s wireless earbuds since early 2018, I was immediately impressed with the sound quality and comfort of that first pair, and the new Buds have only improved on those impressions! The size and weight have been improved, though the iconx model had a few additional capabilities, the options they eliminated with the new buds were the least used features in my opinion. The slimmer charging case makes them easier to pocket and daily carry as I do because of my active work and home life. I am required to be on a phone call up to 2 to 3 hours conscutively multiple times a week and the buds have stood up to this demand, and then continue to pump out clear crisp music while i’m Tapping away at the keyboard. The bass leaves a little to be desired, but the comfort and weight trade off is worth it to me for the applications that I use the buds for. Overall, they meet my needs extremely well and I would recommend.
Written by a customer while visiting The Insiders
Customer Rating
5
Comfortable and great sound
on October 29, 2019
Posted by: RKG1
from Fort Worth, TX
The Samsung earbuds are comfortable and well-built. They isolate a decent amount of ambient noise. I have experienced some audio cuts and connection stability issues, but only a couple of times out of the many hours of use. I have isolated the problem to be only when bending down or leaning over. Not really an issue at all. I charge the case wireless on my Samsung charging pad. The battery life lasts me all day. The sound is great. The touch sensitivity for the functionality works well. I have not tried phone call conversations through the buds. I use the App on my Samsung Galaxy 9 Plus with the buds, and it works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most comfortable buds- NO CONTEST!!!!!!!!!
on October 30, 2019
Posted by: mattseag
from Orem, UT
I actually test electronics for a living. I have tested a large number of in ear headphones. These are my favorite. The sound is fantastic. The sound is very balanced. The bass is very loud, but not too much so that it distorts the mids or highs. I love the features in the app that allow you to customize the sound to your liking. Let's talk about the fit, though. These are, by far, the most comfortable ear buds that I have ever put in my ears. I have had so many different designs, and none of them even come close to how comfortable these are. I have one in while I work often. There are many days that I will get home, and forget that even had one still in my ear, because I don't even notice them. I ended up buying two pairs of these so that I can keep a set at home too. I love them so much. I am excited to see what Samsung will come out with next. If they keep making products like this, I will be hooked for a long time.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome set of Buds
on October 30, 2019
Posted by: Shelley12463
from Albion
[This review was collected as part of a promotion.] If you're looking for a wireless earbuds, Samsung Galaxy Buds are a great choice. They come with different size ear cushions that seal your ear canal for best possible sound, blocking most of the surrounding noise. They are very comfortable to wear. If you want the option of hearing what's going on around you, then Ambient mode is great. It allows you to hear your favorite tunes but still hear noise in the room. The touch controls are simple and customizable with the Samsung Wearables App making it very convenient. Battery life is pretty good and with the rechargable case you can get a full day or 2 on a single charge. The only negative I can say about these buds is the mic for phone calls could be better. It works and the person can hear you just fine but if youre in a noisy environment then it can get difficult for them to hear you. They look great, sound great, and easy to use. Great ear buds for a Samsung user or Android user. I use mine every day and absolutely love them. I highly recommend them.
Written by a customer while visiting The Insiders
Customer Rating
5
I can hear the difference
on October 30, 2019
Posted by: JLM237
from Janesville
[This review was collected as part of a promotion.] The Samsung Galaxy Buds really take the stage with these years model. I enjoy the ambiance settings in the wear/gear app so you can be aware of your surroundings and hear other noises within your environment. The buds are small enough to fit comfortably in your ear, yet pack a powerful punch with sound! The call quality is outstanding and I can be heard clearly on the other end. Go with the black pair, they look amazing! I enjoy that these come with different size cushions to ensure you are getting the most appropriate fit for your ear canal size. All in all, these buds do what you need them to do and are a great value for the money. I enjoy the wireless charging case and at the cost they're going for, you can't beat this value.
Written by a customer while visiting The Insiders
Customer Rating
5
UR Real Music Buddies
on October 30, 2019
Posted by: saurabhrupji1
from Torrance
[This review was collected as part of a promotion.] The Galaxy Buds did not stop to impress me. They are very stylish, compact, comfortable and noise canceling. I just love the number of hours it holds the charge. If you are travelling in a plane these are your perfect set for noise cancelling and ambient sound. Ambient sound mode really helps in listening to in flight announcement while you are enjoying your music which I feel is really important. The ambient sound is so good I can hear each and everyone around me talking even if they are distant away in the flight.
What I like
1. Great sound
2. 6+hrs on a single charge
3. Great looks
4. Amazing mic. Great for multiplayer mobile gaming
5. Wireless charging case
6. Snug fit your ears. Will not fall
7. Good touch controls
8. Easy pairing. Most user-friendly with Samsung phones
9. Noise-canceling
10. Ambient mode
11. Price
12. Love the fact I can charge with my S10 plus
1. Great sound
2. 6+hrs on a single charge
3. Great looks
4. Amazing mic. Great for multiplayer mobile gaming
5. Wireless charging case
6. Snug fit your ears. Will not fall
7. Good touch controls
8. Easy pairing. Most user-friendly with Samsung phones
9. Noise-canceling
10. Ambient mode
11. Price
12. Love the fact I can charge with my S10 plus
What I did not like
1. Compared to apple airpords charging time is slow
2. May start irritating your ears after continuous listening. Around 2hrs
1. Compared to apple airpords charging time is slow
2. May start irritating your ears after continuous listening. Around 2hrs
I highly recommend for joggers, walkers or exercise freaks. These are very stable earbuds with great sound quality as well as great hold in your ears. SAMSUNG has done a great job.
Written by a customer while visiting The Insiders
Customer Rating
4
Fantastic ear buds
on October 30, 2019
Posted by: BrianD6131
from Phoenix
[This review was collected as part of a promotion.] I've been using these buds now for a few weeks. I got these as a replacement for my worn out Samsung Gear Icon X buds from almost 2 years ago. The new buds have a few things that are better than the old Icon X. First, they are wireless charging capable. Very handy when all I have is my Note 10+. I just turn on power share and they get juiced back up. But in reality, the battery of the buds and their case is so massive you won't need to charge it often. The battery use seems better than the old Icon x. Second, they are smaller and lighter than their predecessor. They fit well in my ears and are so light sometimes I forget I'm wearing the,. The sound quality is good to.
That however is my first issue when comparing them to the old Icon X. The Icons had more low end sound, giving them a fuller more rounded out sound. These new Buds don't have the same thump. The old Icon X had better touch controls as well. These new buds can play or pause from either bud, but any other function including volume has to be dedicated to either one. That means to turn the volume up, you use one bud, to turn it down you use the other. Unless you set the touch function to turn on ambient sound or your voice assistant, in that case you lose the volume control. A major downgrade from the older Icon x that can do it all from either bud.
The ambient sound mode of these new buds is good. It allows you to hear whats going on around you, or turn it off and you can just hear whatever you're playing through them. However, the old Icon X had a better ambient sound mode. They were a fuller sound; the new Buds sound more like an echo. Also, the old Icon X had on board storage so you could store your tunes and go sans phone for a workout. There is Zero on board storage on the new Buds.
All in all, the new buds really do perform well. And if you don't have any other wireless ear buds, they would be a fantastic buy. The price point is considerably less than other name brand ear buds. But as a successor to last years model Icon X buds, they fall short in many categories. If you have the extra cash to spare, opt for the more expensive Gear Icon X.
That however is my first issue when comparing them to the old Icon X. The Icons had more low end sound, giving them a fuller more rounded out sound. These new Buds don't have the same thump. The old Icon X had better touch controls as well. These new buds can play or pause from either bud, but any other function including volume has to be dedicated to either one. That means to turn the volume up, you use one bud, to turn it down you use the other. Unless you set the touch function to turn on ambient sound or your voice assistant, in that case you lose the volume control. A major downgrade from the older Icon x that can do it all from either bud.
The ambient sound mode of these new buds is good. It allows you to hear whats going on around you, or turn it off and you can just hear whatever you're playing through them. However, the old Icon X had a better ambient sound mode. They were a fuller sound; the new Buds sound more like an echo. Also, the old Icon X had on board storage so you could store your tunes and go sans phone for a workout. There is Zero on board storage on the new Buds.
All in all, the new buds really do perform well. And if you don't have any other wireless ear buds, they would be a fantastic buy. The price point is considerably less than other name brand ear buds. But as a successor to last years model Icon X buds, they fall short in many categories. If you have the extra cash to spare, opt for the more expensive Gear Icon X.
Written by a customer while visiting The Insiders