Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
These Earbuds are amazing
on October 18, 2019
Posted by: Fataba261
from Forest Hill
[This review was collected as part of a promotion.] I am a big Samsung user, so when these came out, I couldn't wait to get my hands on these buds. After months of researching and looking for a comfortable ear buds, I am very happy that I was able to get my hands on these. The first thing I notice right out of the box was that these buds were lighter and not as heavy as the previous one. They are also very comfortable in your ears. I can wear this for hours without having to take it out of my ears due to it being uncomfortable. The case is smaller or I would say compact which is a good thing. The sound quality is great. They stay in your ears even if you are running. Did I mention that they are extremely comfortable, the most comfortable I have ever had with ear buds or even headphones? It is easy to setup and connect to your other devices. These ear buds are a phone saver. I no longer have to worry about my phone falling off my desk due to using wire headphone and forgetting about it. This pairs with my galaxy S phone, my watch active and other devices. I can get notification it lets me know when I am getting an email, text or phone calls. I don't have to look for my phone to see whose calling or sending a text message. Before if my phone was ringing, I would have to run to see who was calling me, but now, my ear buds will tell me. This is a time saver. What I like about these ear buds is that you can use them individually; you can have one bud in your ears without the other. The galaxy bud will stay charge even if you leave it sitting for a week; it is not going to drain out. I like that you can do wireless charging and also on the back of your galaxy note 10. The battery life is also great; I use these all day at work while sitting at my desk before I need to charge it. I like that it has auto pause meaning if you take both buds out of your ears your music will stop playing and it also have accidental touch, if you touch one of the buds it will do nothing to the other buds. The only thing that is missing from this bud is that they took away the internal storage, so you can no longer save music on your bud and they also took away the exercise tracking, so now when you are exercising you can no longer get coaching from your bud. The bottom line, if you are on the fence, I will recommend these buds hands down, you won’t regret it. They are well built and they are comfortable in your ears. I am so glad I got these buds. Couldn’t be happier with this bud. Thanks Samsung for another amazing Product.
Written by a customer while visiting The Insiders
Customer Rating
5
These are the Best Buds Ever!
on October 18, 2019
Posted by: Nevada221
from EAST STROUDSBURG
[This review was collected as part of a promotion.] These Samsung Galaxy buds are magnificent! At first I thought they wouldn't stay in my ears. I have always had issues with ear buds fitting comfortably in my ears. I have always bought the sports style with the over the ear piece. The Samsung Galaxy buds have a snug comfortable fit. I hardly feel them when I have them in. The set up process was a breeze. I downloaded the app and after I charged them they connected to my phone effortlessly. The sound is crisp and clear with AKG. They have an ambient noise option, If you want to hear your surroundings. When you open the case, it automacially pairs to the phone. This for me is great..I don't need to turn anything on and my music just starts playing. These ear buds have great charging capabilities. So far I have worn them for 4 hours without any interuptions. The case will give an additional 7 hours backup...if needed. They come with extra ear pieces so you can get the correct fit for each ear. I am glad that I purchased these Samsung Galaxy buds, they have surpassed my expectations.
Written by a customer while visiting The Insiders
Customer Rating
5
Small Buds, Big Sound
on October 18, 2019
Posted by: chuckr1
from Arvada
[This review was collected as part of a promotion.] I was pleasantly surprised at the size of these buds, as I've seen other products that are huge and gawky. Right out of the box they were easy to pair with my phone, and they were playing music in no time. Sound quality was impressive with and without the equalizer function in the Wearables app. Changing the rubber tips to get a better fit was a breeze. And even though the medium tips that are on them initially fit nicely, the large tips gave a better seal and produced better bass. I was expecting the Ambient Sound feature to be more effective than it was. I tried adjusting it up and down in different environments, but it didn't seem to have any noticeable difference. That being said, the noise cancelling feature worked extremely well, and you definitely get the feeling of being in your own little bubble when these are playing. I've used them at home and the office so far, and am very happy with their performance.
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome Sound
on October 25, 2019
Posted by: Kje36618
from Mobile
[This review was collected as part of a promotion.] I have tried all types of headphones, earbuds, and over-the-ear headphones, and I always tend to wear the over-the-ear headphones due to comfort, and sound quality. But I must say that I have a new favorite, and they are not the over-the-ear style headphones, they are the Samsung Galaxy Buds. Here are the reasons why I have chosen these as my new favorite.
Sound Quality:
Sound quality is so well rounded. What I mean by well rounded is that you will hear every instrument, nice treble, clear vocals, just the right amount of bass. The sound quality is almost as good as the over-the- ear headphones. I tend to listen to a variety of music from Country, Pop, Rap, R&B, Rock and no matter what I listen to sound quality has been a solid 9.5. I hear stuff in music (that I always listen to) I have never heard before, such as instruments, and/or extra vocals. For these to be wireless, you can not beat the sound quality.
Sound Quality:
Sound quality is so well rounded. What I mean by well rounded is that you will hear every instrument, nice treble, clear vocals, just the right amount of bass. The sound quality is almost as good as the over-the- ear headphones. I tend to listen to a variety of music from Country, Pop, Rap, R&B, Rock and no matter what I listen to sound quality has been a solid 9.5. I hear stuff in music (that I always listen to) I have never heard before, such as instruments, and/or extra vocals. For these to be wireless, you can not beat the sound quality.
Ambient Mode:
The Ambient mode is about average. When I have ambient mode completely active, I can hear my surroundings just enough to understand or know what's going on. These earbuds also has a Voice Focus ambient mode that makes voices stand out more than regular ambient noise. I can tell a slight difference when someone is talking with this feature on.
The Ambient mode is about average. When I have ambient mode completely active, I can hear my surroundings just enough to understand or know what's going on. These earbuds also has a Voice Focus ambient mode that makes voices stand out more than regular ambient noise. I can tell a slight difference when someone is talking with this feature on.
Bluetooth Connectivity:
This earbuds connects almost instantly, as soon as I take them out the case. Sometimes when I put my phone in my pocket, the connection gets weak for about a 5 seconds, I can tell it gets weak because the sound quality gets poor. These earbuds also have a sensor on them. The sensor sense when you have the earbuds in your ear. When you take them out, the music pause, and the sound stop.
This earbuds connects almost instantly, as soon as I take them out the case. Sometimes when I put my phone in my pocket, the connection gets weak for about a 5 seconds, I can tell it gets weak because the sound quality gets poor. These earbuds also have a sensor on them. The sensor sense when you have the earbuds in your ear. When you take them out, the music pause, and the sound stop.
Notifications:
The earbuds will also let you know of notifications on your cellphone. You can set which notifications you want the earbuds to inform you on thorough the Galaxy wearable app. The touch controls are easy to get use to. I have found myself tapping changing songs, triple tapping for previous songs, and it works every time.
The earbuds will also let you know of notifications on your cellphone. You can set which notifications you want the earbuds to inform you on thorough the Galaxy wearable app. The touch controls are easy to get use to. I have found myself tapping changing songs, triple tapping for previous songs, and it works every time.
Fit in the Ear:
These have fit perfect in my ear from the start. I have not had to change the ear pieces. Awesome fit, and I have had them in my ear for at least 2 hours straight.
These have fit perfect in my ear from the start. I have not had to change the ear pieces. Awesome fit, and I have had them in my ear for at least 2 hours straight.
Battery Life:
I have used the earbuds for about 5 hrs and a half before I had to recharge them.
I have used the earbuds for about 5 hrs and a half before I had to recharge them.
Overall
These are some really awesome earbuds. Great sound quality, good battery life, block out noise, and if you need to hear, you got the ambient mode. Thanks you Insiders!
These are some really awesome earbuds. Great sound quality, good battery life, block out noise, and if you need to hear, you got the ambient mode. Thanks you Insiders!
Written by a customer while visiting The Insiders
Customer Rating
5
Wireless Galaxy Buds
on October 25, 2019
Posted by: Evolved360
from Wetumpka
[This review was collected as part of a promotion.] I have been using Samsung products for many years now and I have been trying to find a good pair of wireless earbuds for my Samsung/Android phone.
They are very comfortable and have great quality of sound. I am really impressed on how well they fit into my ears. They are very light weight. So far they seem to hold a good battery charge and I really like the compact charge case it comes with. Makes charging them a lot easier and carrying them around when I am not wearing them.
My biggest complaint is that I wish the app had more functionality on customizing the equalization. I also have a hard time getting the touch controls to recognize sometimes. I have large fingers so that may be more of the problem and not the touch controls them self.
Overall I am very impressed with how well these are made and the quality of sound that you get with these True Wireless Earbuds.
Written by a customer while visiting The Insiders
Customer Rating
5
Best wireless earbuds I've tried so far
on October 25, 2019
Posted by: somunleashed1
from Cedar Park
[This review was collected as part of a promotion.] Amazing build quality, and sound quality. The battery life is awesome. And I really love the case, it is small I can easily slide it into my pocket. I was able to easily pair it to my Samsung smartphone. The best thing of all, they are really comfortable to wear. I don't have any complaints at this time. I got the silver color and it looks really amazing, I'd prefer it over the white and black colors. Bluetooth range is excellent. The ambient mode option is extremely useful, based on where I am at, work or home or working on my lawn, I can change the setting to let the outside sound. Best wireless earbuds I've tried so far.
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung got it right!
on October 25, 2019
Posted by: atxn512
from AUSTIN
[This review was collected as part of a promotion.] https://vimeo.com/364691809
Samsung got it right!
When I first saw the new ads for the Samsung Galaxy Buds, I was a little hesitant to believe they could have improved so much from a prior model I bought several years ago. I decided to take a chance and was astonished by the quality of sound and the long-lasting battery on the earbuds along with the charging case.
I started wearing the earbuds at work all day to stream music and answer an occasional phone call. I realized that after many hours of use my ear would feel a little bit uncomfortable. I knew I needed to try the smaller tips from the package versus the medium-sized tips that were included upfront. After I changed them out, I was thrilled that I could listen to any audio all day and my ears were no longer sore from the fit of the Samsung Galaxy Buds.
Another great feature is that you can pair them easily with Android phones or IOS based devices such as the iPhone or iPad. The ability to go between the 2 different operating systems without any hitches made me even more happy about my investment. I have now also had the chance to connect the ear buds to my smart TV, laptop and desktop computer all via the Bluetooth connections. I am also glad that when I run low on power I can place the ear buds in the charging case for a little time and get plenty more usage time. The Galaxy ear buds have become my favorite way to listen to all forms of media.
I started wearing the earbuds at work all day to stream music and answer an occasional phone call. I realized that after many hours of use my ear would feel a little bit uncomfortable. I knew I needed to try the smaller tips from the package versus the medium-sized tips that were included upfront. After I changed them out, I was thrilled that I could listen to any audio all day and my ears were no longer sore from the fit of the Samsung Galaxy Buds.
Another great feature is that you can pair them easily with Android phones or IOS based devices such as the iPhone or iPad. The ability to go between the 2 different operating systems without any hitches made me even more happy about my investment. I have now also had the chance to connect the ear buds to my smart TV, laptop and desktop computer all via the Bluetooth connections. I am also glad that when I run low on power I can place the ear buds in the charging case for a little time and get plenty more usage time. The Galaxy ear buds have become my favorite way to listen to all forms of media.
Written by a customer while visiting The Insiders
Customer Rating
4
Great buds for the Price
on October 25, 2019
Posted by: danmcg
from Downers Grove
[This review was collected as part of a promotion.] So I have the IconX 2018 buds also that I used for my comparison. There are things that I love about both of the different ones. I'll break down the pros and cons below:
Galaxy Buds:
PROs:
Smaller and more discrete
Wireless charging
Stay in my ear better
Lighter so I can wear them longer
Definitely more comfortable
Ambient audio stays activated!
More stable connection to my phone due to Bluetooth 5 I assume
Better battery life
Magnetic closure fo the case is a very satisfying "click"
Smaller and more discrete
Wireless charging
Stay in my ear better
Lighter so I can wear them longer
Definitely more comfortable
Ambient audio stays activated!
More stable connection to my phone due to Bluetooth 5 I assume
Better battery life
Magnetic closure fo the case is a very satisfying "click"
CONs:
Sound isn't as "full" to me as the Icon X, but they still sound great. The Buds have a brighter sound profile to me it seems and a little less bass.
No swipe up and down volume control from the Buds. Having them control the volume means you give up some other quick access feature.
The case is a harder to open with one hand
Lower waterproof rating which makes me slightly more hesitant to use them while working out
Sound isn't as "full" to me as the Icon X, but they still sound great. The Buds have a brighter sound profile to me it seems and a little less bass.
No swipe up and down volume control from the Buds. Having them control the volume means you give up some other quick access feature.
The case is a harder to open with one hand
Lower waterproof rating which makes me slightly more hesitant to use them while working out
Overall I think the Galaxy Buds are an awesome set of truly wireless earbuds. They are almost half the price of the IconX 2018 which easily makes them a winner in my book.
Written by a customer while visiting The Insiders