Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
1
Do Not Buy for your iPad Pro 2018
on March 20, 2019
Posted by: SamBigSungBigFan
from Atlanta, GA
Expertise:Expert
IT WILL NOT WORK FOR YOU IPAD PRO 2018, DO NOT BUY. IF YOU SEEKING TO BUY THIS BECAUSE of IT SUPPORT iOS. PLEASE NOTE THIS IT ONLY SUPPORT FOR iPhone NOT FOR iPad.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Pathetic buds
on October 29, 2019
Posted by: Priti
from Australia
Expertise:Beginner
The worst earbuds ever. I'm so disappointed with my Samsung ear buds .It has just been few days of my purchase and i'm so unhappy . I'm so scared to put it on as it always falls off from my ears
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Sound Quality good, Sound volume Bad...
on March 20, 2019
Posted by: mhusak
from charlotte, nc
Expertise:Intermediate
The sound quality (clarity and what I can hear of the acoustics) is good, and better than most Bluetooth audio devices. The amount of volume you will get is disappointing. If you have normal commute or gym background noise while using these, I find these have to be pushed the highest level of volume to be audible, and still does not drown out the sounds. These are best used in very quiet areas which is rarely when I want to use them. To overcome, I use another manufacturers much .. much cheaper product, and suffer with some audio quality loss, but with adequate listening volume.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Great except no activity tracker like gear icon x.
on August 27, 2019
Posted by: Kbaac5
from Chicago
Expertise:Expert
Would give better review , may return because samsung health app doesnt even allow me to use these as activity tracker. Only shows gear icon x not galaxy buds
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad
on September 26, 2019
Posted by: Landonn
from Sc
Expertise:Expert
I bought it a week ago and now the right bud won’t charge at all or work this is bad and bad service and I think I am going to switch over to Apple
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best Bluetooth out there
on April 2, 2019
Posted by: falling4acorns
Expertise:Intermediate
Just got mine free for buying the Samsung s10 and I'd easily pay $130 for these as they have great sound and comfort. If you have not gotten into bluetooth this is the route to go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The bud
on May 12, 2019
Posted by: Jermyn
from Boston, Ma
Expertise:Expert
[This review was collected as part of a promotion.] Not enough volume!!! Disappointing. Needs more bass for a rich music experience.
Features
3
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sounds quality is poor with iPhone
on October 3, 2019
Posted by: dualweilder
Expertise:Intermediate
I'm writing this review for anyone who is thinking of using these headphones with an iPhone. Airpods don't fit in my ears so I needed an alternative. I read that Galaxy buds will work with an iPhone, although you will miss out on some features like Ambient Noise mode, but I was fine with that. I also own a Pixel for work so I knew I could always update the Galaxy buds using that phone.
In general, the headphones are fine. No connectivity issues, they fit well, everything seems to be in working order. Connected to my Pixel, listened to some music, played around with the equalizer in the galaxy bud app, the sound was good for wireless earbuds. Then I connect to my iPhone and start listening to Spotify. The sound was awful. Super loud, tinny treble, a constant static-y sound in the background, awful sound mixing. I tried playing around with the equalizer in Spotify and that improved things a bit, but it was still far worse than when listening on an Android device, even without any changes to the headphone's equalizer. Obviously whatever audio drivers are installed on the headphones don't work with apple products. I will be returning these if I can.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US