Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
Best on the market!
on March 8, 2019
Posted by: oneshock1
from Roslyn, NY
Expertise:Expert
These sound incredible! They have a wide soundstage that really immerses you in your music. Battery life is superb, and the ability to charge them wirelessly, even from my phone, is crazy! These look sleek in black, they look, in my opinion, better than anything else available. They're slim, comfortable, light, and really stay in my ears. These are for everyone, and are significantly cheaper than the true competition. Try them for yourself!
Pros: Inexpensive, Realistic color, Lightweight, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't fall out
on March 8, 2019
Posted by: twoforty
from san antonio
Expertise:Beginner
The fin on top is perfect for getting into that top groove of your ear so it doesnt fall out. Sound quality is very nice, and setup is easy.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Comfort, Quality, CONVENIENCE
on March 24, 2019
Posted by: griffix
from Pittsburgh
Expertise:Intermediate
These are great earbuds. At first, you may be dIsappointed with them... but that's because you haven't set them up the right way. In the wearables app, turn the equalizer on by tapping the circle in the middle and make sure it is set to dynamic.
Also, the wing tips that fit on the outside of your ear started to fit my ear, I tried both sizes no luck. But I just took the wing tips off and replaced it with the empty one. Even without the outer tips, they still DO NOT FALL OUT.
I tried on all the inner ear tips and decided that the default middle sized one was the best for me.
I recommend if you have a Samsung device not an iPhone until Samsung makes a galaxy buds app for iOS.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fit, Noise-Canceling
on April 17, 2019
Posted by: Priskillet
from Dallas, TX
Expertise:Intermediate
I just recieved my pair of galaxy buds today, and they sound amazing for what they're worth! I was initially very skeptical of the fit, because generally Samsung headphones hurt my ears and tend to fall out. However, these buds I am highly impressed; no amount of vigorous head shaking knocks them out. May take some getting used to the functionality of the buds in terms of single/double/triple tapping, etc... But I don't see myself going back to wired headphones.
Pros: Sound (adjustable sound quality (bass, treble, clarity)). Great and adjustable Fit, Surround Sound Feel/Environment, Noise-Canceling | Easy to pair up with bluetooth
Cons: So noise-canceling, that you legitimately can't hear anyone -- including yourself speak, regardless of volume, unless you utilize ambient sound or physically take your buds out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ear buds
on May 15, 2019
Posted by: Anonymous
from Missouri
Expertise:Intermediate
I've been using my buds now for a few weeks now and I absolutely love them and the ambient sound mode is a must have especially since I work in a warehouse being able to have my music but able to hear voices and surroundings clearly is great. My only complaint is that at times that can get slightly spotty with bluetooth connectivity things will skip from time to time but usually corrects its self pretty quickly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Earbuds
on March 21, 2019
Posted by: BestReviewer
from UTAH
Expertise:Expert
Apple Airpods eat your heart out because the Galaxy buds are 10x better than you will ever be. These wireless buds are soooo much more functional and really get the job done. They feel amazing in the ear and have plenty of options for different ears. I was super skeptical at first but they truly are the best wireless buds out there. I highly recommend them. They dont fall out, they really have a good grip in the ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Trying to help
on March 20, 2019
Posted by: The reviews guy
from Lacrosse Wis
Expertise:Intermediate
So I had got a cheap pair of tsunami wireless pods and use them for a month didn't like them and how long the charge lasted, got airpods from my buddy Apple airpods and tried those and had no problems at all love the charge love the way they are like all the other comfy headphones but, the only thing I would say that makes me like the Samsung beyond comparability is that the sound quality when I talk on the phone people tell me is way better and when you put these in your ear they almost are noise cancelling ...vs Apple pods are great comfy just after wearing the Samsung ones I was hooked all the features are touchscreen the app is amazing and what sold it is how they fit in your ear and cancel out all the sound around you. Also Fitz great in the motorcycle helmet ,when the Apple pods always got to moving around in the wrong position
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to Use & Great Features
on May 10, 2019
Posted by: Richard E
from Milwaukee, WI
Expertise:Intermediate
The Galaxy Buds are great and easy to use. The two biggest pros of the Buds are the truly wireless nature of the Buds and the in-ear perfect fit. The idea of not having to worry about cables is an obvious feature of the Buds and boy is it great! That fact plus the comfortableness of the Buds makes this a good investment.
Pro: Feel. The fit/feel of the Buds is very comfortable and comes with adjustable parts to change the wingtip or eartip size. Upon first trying on the Buds the wingtip clips into your ear so that they do not fall out easily. The wingtip edge makes sure that it fits snug into your ear- perfect for working out or if you are nervous about the Buds falling out. If you are not comfortable with the feel of the Buds, you can simply change the sizing with the interchangeable eartips and wingtip- or if you don’t want the wingtip there are tips without the wings.
Pro: Simple Use. After pairing the Galaxy Buds and using them for a while, one of the coolest features of the Buds is the touch navigation of the Buds. Tapping once on the Buds will pause whatever you are listening to. Other navigational options are: Play, volume control, and answering calls. Also, the Buds can sense when you take them out of your ear and they automatically pause and will resume upon placing back into your ear. If you don’t like the settings for the touch menu it can be changed on the app. The other simple use is the charging. It uses the same USBC charger as the newer Samsung phones and is compatible with wireless charging pads. I haven’t had to charge them much- the battery life has lasted me pretty long stretches.
Pro: Easy Pairing. The Galaxy Buds are Bluetooth enabled and paired with my Samsung Galaxy phone easily. It is set up through the Galaxy Wearable app, (which was recently updated to include a hub area for the headphones). This is the same app that connects to the Gear watch, so if you already have it then great. If not, you can easily download it from the app store. Through the Galaxy Wearable app you can check the battery percentage of the Buds, adjust the sound through an equalizer, change what the touchpad responses are, manage notifications, a “find my earbuds option, and (my favorite) the ambient sound option. The ambient sound option allows you to hear your surrounding while you play audio through the Buds. This is perfect for situations where you want to listen to music but may need to hear your surroundings- like going on a run outside but wanting to hear your surroundings for safety reasons.
Con: Although the ambient sound option is a convenient mode to use it has its cons. The ambient sounds option makes the volume low and turning up the volume all the way does not seem to help. Also, during days when it is windy, you hear the wind more than you hear the music. The ambient sound mode is a great option to use but Samsung needs to improve the sound quality.
Pro: Good Use For library. I primarily used the Buds in the library, and they are perfect for college students looking to tune out their surroundings during studying. The ambient sound mode actually worked great here. I was able to concentrate on studying while having the volume low and still being able to hear my surroundings.
Overall, the Galaxy Buds have a great feel, are easy to use and pair, and have quite a lot of customization options. I recommend for the price!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US