Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Average customer rating
4
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
476
4 Stars
114
3 Stars
61
2 Stars
50
1 Star
92
78%of customers recommend this product.
(
512 out of
659)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds True Wireless Earbud Headphones - Black
Customer Rating
5
Great feature
on May 18, 2019
Posted by: Femie386
from Maryland, md
Expertise:Intermediate
This is my first wireless earbud and I am loving it
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless earbuds that have good sound quality
on May 25, 2019
Posted by: Vkar07
from Charlotte, NC
Expertise:Expert
Had been using the Galaxy Buds for few weeks now, and they are good. Having the wireless charging is a best option as now there is no need for charger for the earbuds when they can be wirelessly charged by the Samsung S10+.
The Wearable app gives much further control into seeing the sound Equalizer types and Ambient Sound options and Touchpad controls on the Buds with an option to set a custom control.
Setup of buds is quite simple and easy to setup, just opening the case near a Samsung Phone prompts user to set up the Galaxy Buds.
Good feature is that each bud can be used independent of the other which is always good when working at office where one headphone suffices.
But upon talking about what is missing, there is no option to see how much charge the case holds at a moment so it would be all guesswork as to when to charge the case.
Upon frequent use, noticed that each bud lasts for about hour and a half or so, and case charges them 2-3 times.
Size of the Galaxy Buds remains as same as the Gear Icon X, but the features have improved a lot, including the connectivity and charge time. Also the white color is really good. Earbuds are detected as put in and instantly shows the Connected message on phone and shows the previous volume level that was set.
When updating software on earbuds, it still requires both earbuds to be connected and it takes over 2 monites to update 1mb and earbuds are useless during that time so was disappointed in that.
All in all, a really good earbud with good Equalizer options and easy control trackpad
Pros:
Compact size
Individual earbud usage
Wireless Charging
Compact size
Individual earbud usage
Wireless Charging
Cons:
No option to check Case battery
Long update times
No option to check Case battery
Long update times
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Does It Again
on May 31, 2019
Posted by: James784
from Portland, OR
Expertise:Expert
[This review was collected as part of a promotion.] At first glance these appear no different from last years Galaxy buds.....wrong. Greatly improved design for sure. Much better fit and amazingly light weight. No discomfort after long term use. Which brings me to the point that long term use is possible with not only amazing battery life but the multiple convenient charging options. From the additional charge ability of the case itself, to wireless charging off your phone or pad, to simply plugging it in to the same usb C your phone uses. Sound quality is quite impressive for the compact size. Easy to adjust EQ levels create a great sound of your preference. Bass comes thru great without sacrificing clarity like other earbuds might. Call quality has been the most impressive. My callers cant even tell I'm using a headset. The noise cancelling has definitely improved in this model. "Quick Ambient" is probably my favorite new feature. with just a touch of one ear you can engage external mic and hear all around you. such a simple yet handy feature. Not only did they improve this product but the price got even better. Win Win! Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow, By FAR
on June 12, 2019
Posted by: brooklyn222003
from Belmont
[This review was collected as part of a promotion.] Wow, let me just say I am beyond impressed Samsung it does it again I just couldn't believe the technology and the function in these little earbuds extremely convenience super easy to use connects to your phone within seconds automatically senses everything I now wear these every time I'm in the car on my way to work around the house what a convenience super easy to understand for anyone all features are tap and touch so easy to talk on the phone listen to music take calls while you're doing laundry extremely fancy high-tech quality Gadget everyone should try these the volume is by far the best it's super loud if you want it to be noise cancellation is great I love that you can charge the case drop them in the case to charge their easily magnetic and it comes with everything you need to adjust the sizes like I said once again Samsung has outdone themselves
I have owned many many different brands and these by far out do them all is worth the price for sure!
I have owned many many different brands and these by far out do them all is worth the price for sure!
Written by a customer while visiting The Insiders
Customer Rating
1
Right Earbud barely works
on June 18, 2019
Posted by: Jjulian
from Los Angeles CA
Expertise:Intermediate
Almost exactly 30 days after purchasing them the right earbud slowly got quieter compared to the left one. I have tested them on different phones and by switching ears, and I have reset them and repaired them with my phone. Nothing has fixed the problem
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Mono
on November 12, 2019
Posted by: Emmanuel
from Toronto, CA
Expertise:Expert
I've purchased mine in May 2019 (less than 6 months ago) and already one of earbud is not working!
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on November 18, 2019
Posted by: Anonymous
from Riverside, CA
Expertise:Expert
I purchased these Earbuds yesterday and will be taking them back today. The design and comfort is there, but the quality and feature use isn't. I have to repeat myself several times in order for the person on the other end to understand me. When you just have one Earbud in you can only use the Quick Ambiance feature. Also, you have to give up features in order to use another. You can't control the Sound + Ambiance & Voice Command all at the same time... You have to give up controlling the sound of your headphones with the touchpad in order to use the Ambiance & Voice command features. The volume is also not great at all. Even with the Earbuds + Phone volume turned all the way up. I really wish these were designed better because I really like the aesthetic & comfortability of them. Disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Very Comfortable Fit
on October 31, 2020
Posted by: DMC022069
from White, GA
i really like the galaxy buds, but word of caution, make sure they are inserted all the way into your ear firmly before deciding the quality of the sound. my first impression was that they were not the same quality of my previous apple airpods, but once i realized that fitment is key, they are definitely on par. there is more control of the galaxy buds through the phone connection, making the buds my favorite. there is one thing however, the apple product does fit into my ear easier without me having to twist and push. i also don't walk around looking like i have a tampon string hanging from my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US