Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
4
Excellent with a few caveats
on October 23, 2022
Posted by: Barbara B.
This is a lovely sturdy travel companion! I love the zippers, and the compression feature. I took off one star because the wheels seem stiff and not as maneuverable as I expected and needed. Perhaps a little wd40 would help but I don’t have that with me while traveling and didn’t discover the issue until I was already en route.
The bag also has a tendency to tip over so it’s necessary to be aware of that.
The bag also has a tendency to tip over so it’s necessary to be aware of that.
Written by a customer while visiting travelpro.com
Customer Rating
4
Generally a nice suitcase, but
on October 22, 2022
Posted by: Kevin S.
Generally a nice suitcase, but I have a couple of issues with the product. (1) The handle is flared, which makes placing my backpack over the handle (as I do with all my other luggage) impossible. I'm not sure this flare on the handle adds any functionality. (2) The two pockets on the front of the carry on are too shallow for any real purpose. I tried to put my hotel receipt in one of these pockets and it did not fit.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great suitcase
on October 21, 2022
Posted by: Christine H.
Love this suitcase. It has plenty of room, plenty of pockets and rolls oh so smoothly. Glad I bought it.
Written by a customer while visiting travelpro.com
Customer Rating
5
I purchased a set for
on October 21, 2022
Posted by: Kelli W.
I purchased a set for my niece and my new nephew in law and they love it. Extremely impressed with the quality and function.
Written by a customer while visiting travelpro.com
Customer Rating
3
First trip with Platinum Elite
on October 21, 2022
Posted by: Michael T.
Seems to be a well thought out design, but smaller capacity than my previous Travel Pros, which is disappointing. I purchased the spinner design for the ease of movement in aircraft aisles.
The bag does not seem to track well on walks through the airport, but this may be due to a personal bag placed on top.
The bag does not seem to track well on walks through the airport, but this may be due to a personal bag placed on top.
Written by a customer while visiting travelpro.com
Customer Rating
5
Must have bag
on October 21, 2022
Posted by: Peter G.
High quality materials and super thoughtful organizational pockets (some removable) make this bag a must have.
Written by a customer while visiting travelpro.com
Customer Rating
1
I love travel pro luggage
on October 20, 2022
Posted by: Donna L.
I love travel pro luggage and own several pieces. I wanted a 4 wheel carry on so I ordered this piece. Sadly it was considerably smaller than my two wheel carry on. I returned it.
Written by a customer while visiting travelpro.com
Customer Rating
5
Travelpro Platinum Spinner
on October 19, 2022
Posted by: Dan D.
Just used the bag on a trip on 10/7/2020 . Everything worked great as this is this is the 5th piece of Travelpro luggage that I own. This is replacing a spinner that I could no longer get parts for. I would suggest that Travelpro continue to stock parts ( wheels ) in case of breakage of still usable luggage.
Written by a customer while visiting travelpro.com