Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
5
Bought the bag based upon
on July 17, 2026
Posted by: John E.
Bought the bag based upon Wirecutter’s review. It exceeds my expectations. Handles well and fits easily into overhead bin space. Smaller than my old bag, but seems to pack better. I am very happy.
Written by a customer while visiting travelpro.com
Customer Rating
5
As a flight attendant I
on July 17, 2026
Posted by: Tina O.
As a flight attendant I needed something slim, four wheels that could take me through busy airports with ease. So far I love this suit case!! Fits in the overhead of even a CRJ700!!
Written by a customer while visiting travelpro.com
Customer Rating
2
The suitcase itself is very
on July 16, 2026
Posted by: Christina R.
The suitcase itself is very nice and well constructed, however I had to send it back because the interior volume was too small. It held far less than my old Samsonite, so I couldn't use it for a 5-day trip. The design of the interior is not conducive for packing cubes and the included suiter was likewise unusable for me.
Written by a customer while visiting travelpro.com
Customer Rating
5
This is our 2nd Travelpro
on July 15, 2026
Posted by: Mary H.
This is our 2nd Travelpro Platinum Elite carry on. They glide seamlessly through the airport, so we decided to get a second one. We will make "hand me downs" of the old ones to our kids. As mature travelers we appreciate the ease of Travelpro Platinum Elite luggage.
Written by a customer while visiting travelpro.com
Customer Rating
5
Everything and more + a
on July 14, 2026
Posted by: Mike M.
Everything and more + a lot less!
A LOT LESS weight! My old Briggs & Riley tipped the scales at 12#. Great when I was 40; not so much at 75.
The Platinum elite is not only half the weight -- its spinner wheels are really effortless: no more strains pulling a bag behind me. The design is very thoughtful -- multiple handle height positions, charging via a power bank, interior finishes that make packing a cinch.
Looked at all the 'competitors', but TravelPro's reputation and lifetime warranty was hard to beat.
Written by a customer while visiting travelpro.com
Customer Rating
5
Professionally designed and easy to
on July 14, 2026
Posted by: RICHARD B.
Professionally designed and easy to handle; by far my very best carry-on I have ever purchased. I'm truly loving it. Thank you.
Written by a customer while visiting travelpro.com
Customer Rating
5
This is the best piece
on July 11, 2026
Posted by: Dona P.
This is the best piece of luggage I have ever owned!
Written by a customer while visiting travelpro.com
Customer Rating
5
I replaced a nice samsonite
on July 10, 2026
Posted by: Catherine w.
I replaced a nice samsonite after buying a hardside traveler for my husband. Decided to try a softside. You have to love the wheels, and it is roomier than expected. I can stack compressed packing cubes and fit a ton of clothes along with the many pouches. These suitcases will last for a long time!!
Written by a customer while visiting travelpro.com