Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,024 Reviews)
Rating breakdown 1,024 reviews
5 Stars
764
4 Stars
137
3 Stars
73
2 Stars
36
1 Star
14
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
5
So far so good! I
on September 9, 2026
Posted by: Gail M.
So far so good! I like the simple interior. The wheels work great! I like the design overall. Most importantly, I am very glad that is light weight and hopefully durable. All that said, I haven't taken my trip yet, but it all looks like ithe suitcase will be a success.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great product, and the price
on August 29, 2026
Posted by: Greg H.
Great product, and the price was awesome given that it was on sale. I suspect it's because the power bank integrated slot was for USB A and not USB C. Doesn't matter to me, as the main thing for me is the luggage piece itself. Superb design overall.
The interior is a little bit more cramped than I would have expected, and the garment bag really doesn't work with the suitcase if you plan to bring other things. That's not a typical need of mine, and a lot of my suits are tech fabrics and compress pretty naturally.
All in all, a great product, and I hope the warranty holds up!
Written by a customer while visiting travelpro.com
Customer Rating
3
I love travelpro bags. My
on August 28, 2026
Posted by: Sara W.
I love travelpro bags. My previous carry on I had for 10+ years recently broke and I bought this one as a replacement. I was shocked to see that now all the carry on bags are much smaller, by 1-2" in both width and depth. I love the way this bag looks and some of the features, but I am really sad I cannot fit the amount of items that I used to be able to carry with me on business trips, allowing me to hardly ever have to check a bag. The size of this bag will really only work for 2 nights maximum while the previous size of carryon could carry for up to 4 nights including a toiletry bag which I couldn't fit in this bag because it's so small.
Written by a customer while visiting travelpro.com
Customer Rating
5
Excellent product. Very excited to
on August 24, 2026
Posted by: Monica O.
Excellent product. Very excited to use it for my trip in a couple of months. I also have the elite medium luggage and I love it.
Written by a customer while visiting travelpro.com
Customer Rating
5
I use this for the
on August 23, 2026
Posted by: Vicki A.
I use this for the very first time and the handle wouldn’t even come up all the way and I spent a lot of money on this bag. It’s ridiculous. I wouldn’t buy it.
Written by a customer while visiting travelpro.com
Customer Rating
5
Exceptional build quality using resilient,
on August 23, 2026
Posted by: Armand B.
Exceptional build quality using resilient, scuff-hiding fabrics or robust polycarbonate. Outstanding mobility and smooth gliding system. Covered by a comprehensive limited lifetime warranty that even includes airline damage
The Elite is not specifically for the elite. It is a well suited and constructed bag for anyone wanting the best. Throw down a few bucks and travel with confidence.
Written by a customer while visiting travelpro.com
Customer Rating
5
I bought it because I
on August 19, 2026
Posted by: Linda K.
I bought it because I thought it would be great for my computer and for charging my devices but I can't leave the computer and power bank in the bag because of temperature restrictions. I do like the design of the utility containers inside the suitcase as well as the look of the suitcase so I have mixed feelings about it and I'm still getting used to it and figuring out how to best utilize it.
Written by a customer while visiting travelpro.com
Customer Rating
5
This is my third Platinum
on August 19, 2026
Posted by: RAYNAN L.
This is my third Platinum Elite (other two are still going strong!) bag. I love the way this opens--like a chest with a lid--which makes it easier to pack and also useful on hotel luggage racks. The bag is thoughtfully designed with pockets, handles and straps in all the right places and I like that the extras are removable as needed. It rolls like a dream. I look forward to using this bag for years! Thanks for making such a great quality product.
Written by a customer while visiting travelpro.com