Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
3
I wanted to love it-Travelpro® Platinum® Elite Carry-On Spinner
on January 6, 2026
Posted by: Danielle R.
I bought 2x these suitcases for myself and my daughter after months of researching the best carry on. On our first trip, I had constant trouble with my handle expanding fully- yes my suitcase was packed full- but it would zip easily. I had to remove items and ask my husband to carry them. Once I did that, the handle did expand fully. It may just be a flaw with my bag, but I'm sending it back. I travel often and don't want to have this issue going forward. It does roll like a dream so I'm sad to see it go.
Written by a customer while visiting travelpro.com
Customer Rating
4
Beautiful but slightly misleading
on January 6, 2026
Posted by: Jason S.
Beautiful luggage but the pink interior didn't have the white roses like the photos depicted. I contacted Travelpro about it and they said the design varies based on manufacturing location. I just think they should have photos up of the design they're consistently manufacturing.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great case, Love it, wish it had a lock
on January 5, 2026
Posted by: Robert R.
Design is great, look is great. Really disappointed, no lock is built in like the others.
Written by a customer while visiting travelpro.com
Customer Rating
4
My husband does not like
on January 1, 2026
Posted by: Rinda B.
My husband does not like the pink lining. I wish I would have known the color before booking. I wish the black had a different choice. I got the grey and it has a nice fabric.
Written by a customer while visiting travelpro.com
Customer Rating
5
Travel Pro Carry-on luggage.
on January 1, 2026
Posted by: Gary L.
We are thrilled wif the quality and durability of the Travel pro Suitcase.
Written by a customer while visiting travelpro.com
Customer Rating
5
Stylish and easy to roll
on December 30, 2025
Posted by: Jeff D.
This carry on has great maneuverability, so much so that if you put it down on a less than flat surface, it will start rolling.
Very stylish looking and compliments the rest of the platinum elite luggage set.
It is slightly heavy for its size but, overall, a great suitcase.
Very stylish looking and compliments the rest of the platinum elite luggage set.
It is slightly heavy for its size but, overall, a great suitcase.
Written by a customer while visiting travelpro.com
Customer Rating
4
Review
on December 26, 2025
Posted by: Richard K.
I like that it has a garment bag that will carry pressed shirts. all of the compartments are helpful.
Not fond of the wheels and will need to learn how to use them. Also there is no lock but I am using a pad locl
Written by a customer while visiting travelpro.com
Customer Rating
5
Excellent suitcase
on December 26, 2025
Posted by: John J.
Have been using Travelpro for years and this newest purchase is the best one yet.
Written by a customer while visiting travelpro.com