Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
5
Love my new suitcase!
on September 17, 2023
Posted by: Cassandra M.
I spent several months researching bags for my luggage upgrade before I decided on the Travelpro Platinum. I took this bag on a maiden voyage to San Francisco. I love, love, love it so far! It rolled like a dream, even on the way home when it was stuffed with swag. Up and down escalators, over uneven sidewalks, on and off trains. The handle felt sturdy and I didn't notice any excessive wiggle. The pockets are conveniently laid out. I was able to fit everything for 5 days and then some. It survived two gate checks on the flights, still looking good as new. I highly recommend including this bag in your luggage arsenal.
Written by a customer while visiting travelpro.com
Customer Rating
4
Built to last
on September 12, 2023
Posted by: Kyle S.
Wheels and zips seem solid - construction is very good. Outside pockets could be a bit deeper - would like to be able to slip a magazine or a file folder into the front pocket. Interior is either fantastic or okay depending on your needs - there are so many features inside. Wish those pockets, etc inside were removable - occasionally I just want a big open box. I want a cross b/t this an my Away and then that would be the perfect carry-on.
Written by a customer while visiting travelpro.com
Customer Rating
5
Love it!
on September 12, 2023
Posted by: William M.
I just took delivery f my new Travelpro Platinum Elite 21” Expandable and I'm very impressed. I compares to my previous Tumi bag in terms of features and construction, and it's is much lighter than Briggs & Riley. It's less than half the price than both of these brands so it's an incredible value.
Written by a customer while visiting travelpro.com
Customer Rating
2
Buyers Remorse
on September 12, 2023
Posted by: Jeffrey L.
The extendable handle is sturdy, but it takes up a lot of space inside the suitcase. The wheels glide easily on floors and I like that they can be replaced if broken, but on uneven surfaces I have to put the case on its side to prevent it from rolling away. I would suggest maybe adding brakes on at least two of the wheels. The term "expandable" is somewhat misleading. There is a zipper that allows the bottom to expand a bit, but not much. Perhaps some people pack more formal clothes, but I will probably never use the included garment bag-it takes up too much precious space. The zippers seem heavy duty and will hopefully last a long time. The two zippered pockets on the top/lid are too small to be very useful. I was able to fit a small paperback book in the larger pocket. The zippered bags inside that clip together to hold things in place are good in theory, but they can't be removed. On a recent trip they were mostly in the way. The nylon fabric exterior seems durable. I got the blue one with brown/tan trim. It looks nice and is more easily identifiable on the luggage carousel. For the price, I'm a bit disappointed.
Written by a customer while visiting travelpro.com
Customer Rating
5
Well made, slight disappointment in color.
on September 9, 2023
Posted by: Cynthia H.
I purchased both the carry-on and medium size of this bag. They both pull and roll very easily. Very pleased with that. The workmanship seems good, zippers sturdy, etc. I purchased the Bordeaux color, and I guess I didn't notice that the inside of the bag is more pink than I was expecting. Not a deal breaker, but in a family with all boys that's not my favorite. I liked that the color was more distinctive than the common black. I really like the garment bags on the inside and think those will come in handy for packing suits and dresses for trips. Overall I'm pleased and I hope that they'll hold up over time. The bags were more money than I've ever spent on a bag! I've found that while I like the look of hard sided luggage, I prefer the practicality of soft sided luggage.
Written by a customer while visiting travelpro.com
Customer Rating
5
My go to brand
on September 6, 2023
Posted by: Susan R.
Maximum use of interior storage space. No issues getting carry on onto international flight. Easy roll. My favorite choice for luggage.
Written by a customer while visiting travelpro.com
Customer Rating
5
great product
on September 4, 2023
Posted by: Stephen Z.
This is my second Travel Pro purchase, The first lasted for over 20 years and if not for a broken zipper I would probably still be using it.
Written by a customer while visiting travelpro.com
Customer Rating
5
LB
on September 4, 2023
Posted by: Lawrence B.
Have owned Travelpro for decades. It is the best.
Retired now but traveled for my career.
Retired now but traveled for my career.
Written by a customer while visiting travelpro.com