Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable Checked Luggage, 8 Wheel Spinner Large Suitcase, TSA Lock, Men and Women - Shadow Black
Average customer rating
4.6 out of 5
4.6
(960 Reviews)
Open Ratings Snapshot
Rating breakdown 960 reviews
5 Stars
709
4 Stars
132
3 Stars
71
2 Stars
35
1 Star
13
96%of customers recommend this product. 
(
48 out of 50
)
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Customer Reviews for Travelpro - Platinum Elite Softside Expandable Checked Luggage, 8 Wheel Spinner Large Suitcase, TSA Lock, Men and Women - Shadow Black
Customer Rating
2 out of 5
2
I don’t love it
on January 17, 2023
Posted by: Catherine S.
I own several bags from Travelpro but admittedly they’re all a few years old. When I needed a new carry on, it was a no brainer to invest in another bag from Travelpro because of the quality.
This bag feels bulky and the hardware feels synthetic. The color of the hardware on the black bag is a tacky eye sore because of shiny and thick the metal part of the zipper is. It came with a ton of extras (ie garment bag) but the capacity inside isn’t even big to begin with so not sure how you’d even use it all.
Also the overall weight of the bag feels so heavy compared to my other carry on from Travelpro.
What happened to the quality? The only part I really love are the wheels.
Everything else is a pass for me.
Written by a customer while visiting travelpro.com
Customer Rating
3 out of 5
3
Great materials, bad roller
on January 18, 2023
Posted by: Trenton C.
Decent bag. The materials are quality, and it rolls nice….in a straight line. The handle is very wobbly and the wheels using magnets have sporadic jerky movements. Combine all that, and it’s not a treat to navigate an airport with. Plenty roomy and enjoy the securement features in the bag.
Written by a customer while visiting travelpro.com
Customer Rating
5 out of 5
5
Looking forward to another seven years with this suitcase!
on January 26, 2023
Posted by: John G.
I just purchased this suitcase to replace its predecessor that served me very well for 7 years! I chose this suitcase because of its predecessor's dependability and good looks! Seriously, it held up very well over the last 7 years of international 180-nights on the road per year. That's a lot of throwing around by the boys under the plane!
This new bag seems to have even better wheels and better zippers but keeps all the style and functionality of its predecessor. And I love the Olive Green color! It helps it to stand out on the Baggage belt!
The thought of a hard case just doesn't sit well with me despite all of its advantages. I like the fabric organic feel of this bag and it feels like a friend that goes with me everywhere.
So far I've taken the new bag out on three trips this month and I'm pleased to say, I made a great purchase! Whether it's in the overhead, or under the plane, this model is solid and a good investment. My 7-year old bag is still in good enough condition to pass down to one of my kids to use on trips, so it's not going to sit in the closet long.
Written by a customer while visiting travelpro.com
Customer Rating
5 out of 5
5
A well designed and built
on January 30, 2023
Posted by: Amanda T.
A well designed and built piece of luggage. Magnetic spinner wheels are the best of any bag I’ve previously owned (replaced original wheels on a Sampsonite bag with sealed bearing wheels after one year)
The adjustable handle is the best I’ve experienced.
I’ve only flown with this bag twice so far this month, and it’s GREAT!
Written by a customer while visiting travelpro.com
Customer Rating
5 out of 5
5
Smooth and Easy!
on February 1, 2023
Posted by: Madeleine H.
This is the smoothest rolling suitcase I've ever tried! Lightweight and easy to keep organized. I'm thrilled with this purchase.
Written by a customer while visiting travelpro.com
Customer Rating
3 out of 5
3
Expensive but looks great. Looking
on February 1, 2023
Posted by: Dave W.
Expensive but looks great. Looking forward to first use
Written by a customer while visiting travelpro.com
Customer Rating
2 out of 5
2
Too small compared to my
on February 3, 2023
Posted by: Brian S.
Too small compared to my previous luggage. I returned and bought from a competitor.
Written by a customer while visiting travelpro.com
Customer Rating
5 out of 5
5
Looking forward to first trip with it
on February 3, 2023
Posted by: Frances M.
The quality and attention to detail excellent. Am a little concerned about checking it if I end up on a trip that goes that way. First experience with this type of wheels
Written by a customer while visiting travelpro.com
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