Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
4
Great bag with a few flaws.
on May 22, 2025
Posted by: Peter T.
Expensive but worth the cost. My few criticisms are that the wheels do not work well on uneven surfaces (unlike the 2-wheel Travelpro models), the bag can be slightly unstable when you stack a heavy bag on top, and the internal organization is not the best. The accessible charger is a great idea and novel feature, but I don't use it very often -- maybe because my phone does not need to be charged multiple times per day.
Written by a customer while visiting travelpro.com
Customer Rating
2
Company leadership
on May 21, 2025
Posted by: Ryan R.
I would like someone from leadership to contact me about this purchase
Written by a customer while visiting travelpro.com
Customer Rating
1
Disappointed
on May 17, 2025
Posted by: Carmen B.
We just took our first trip using these bags. Although the wheels, zippers, and handle feel nice, the handle does not extend all the way when the suitcase is packed. We have owned many carry-on bags and never had such a problem. Disappointing for the amount of money spent.
Written by a customer while visiting travelpro.com
Customer Rating
5
So far, so good!
on May 15, 2025
Posted by: Molly B.
I’ve taken this on three airline trips so far and it managed to fit in all the carry ons. Very easy to wheel thru a crowded airport. I do not use the drop in suites since it takes up way too much space.
Written by a customer while visiting travelpro.com
Customer Rating
4
Frequent Traveler
on May 3, 2025
Posted by: Brenda N.
Just purchased and used on a trip. Wheels roll easily, but it seems to be difficult to move in a straight line as the Spinner wants to waffle. Can tilt easily when a full backpack is on top. Good space within. Wish the expansion was around the full case rather than tapered to the top. The outer zippered pockets are handy.
Written by a customer while visiting travelpro.com
Customer Rating
5
Amazing Look! Great Quality!
on April 29, 2025
Posted by: Curt R.
I got all the looks at the airport AND on the plane, not only because my luggage is good looking, but because I was in control of the baggage… I got the under-seat bag, which fits my computer and a load of baggage other necessities! It slips right on top of my carry-on bag handle, and is super secure, with no tilting off balance!
The wheels and set positions the wheels fall into are smooth and require little effort to maintain linear control.
This is a great combo.
This is a great combo.
Written by a customer while visiting travelpro.com
Customer Rating
5
This luggage is well designed
on April 28, 2025
Posted by: Steven L.
This luggage is well designed and crafted. The material seems durable. It helps us stay organized.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great bag!
on April 26, 2025
Posted by: Alison F.
This bag lives up to the reviews. Every part of it operates like a dream. I’m still finding thoughtful little touches that make everything easier such as mesh-covered storage areas on top of the flat pieces that click together to hold everything in place inside. Beautiful.
Written by a customer while visiting travelpro.com