Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
5
Rugged, Handsome, Functional
on August 10, 2025
Posted by: Jan D.
Beautifully engineered. From robust zippers, handles and tough exterior fabric to its inside pockets and wrinkle-fighting garment snap-in frame with foam rollers, Travelpro Elite delivers. The wheels glide effortlessly, changing direction with ease. Used the medium check/in for a month of foreign travel involving many planes, buses, sidewalks, steps and the red dirt Outback. The bag performed flawlessly. After dusting it off, still looks only lightly worn and ready for the next adventure. The medium check-in plus the smaller carry-on give me options to carry what I want, and bring home extras. Recommended.
Written by a customer while visiting travelpro.com
Customer Rating
5
Platinum Elite Carry-On Spinner
on August 7, 2025
Posted by: Patti G.
My new favorite bag! Exceeded my expectations and will be using this for many years to come. Even though it’s a carry on, I usually still check this size bag, using the smallest spinner in the Platinum Elite line for my carry on. It’s such a beautiful bag - I just hope the airlines don’t ding it up!
Written by a customer while visiting travelpro.com
Customer Rating
5
Future Traveling Partners
on August 5, 2025
Posted by: Maria S.
We had traveled through the U. K. in May, 2025, with our old suitcases which took quite a beating. After reading reviews we replaced our old sets with Travelpro Platinum Elite suitcases and were very impressed with their sturdy construction and inside pockets and organizing features. Looking forward to putting them through the rigors of travel in our future. I am confident they will do very well.
Written by a customer while visiting travelpro.com
Customer Rating
4
Very nice carry on
on August 1, 2025
Posted by: Robert R.
Only used it a couple of times so far but love it. Only reason it’s not 5-stars is I haven’t seen how it holds up over time.
Written by a customer while visiting travelpro.com
Customer Rating
2
Great wheels but quality issues
on July 27, 2025
Posted by: Sharon B.
I love the ease of spinning but after only two trips the handle gets stuck and won’t extend and the mesh is coming apart on the inside cover that clips over your packing items. I am returning.
Written by a customer while visiting travelpro.com
Customer Rating
5
Needs repair already
on July 20, 2025
Posted by: Robert D.
I just used the carryon on my FIRST trip and the handle is malfunctioning. I often can not get it to release to go up, which then defeats the purpose of rolling it if I have to carry it.
Please tell me where I can get this replaced or repaired. I have another trip in 3 weeks
Please tell me where I can get this replaced or repaired. I have another trip in 3 weeks
Written by a customer while visiting travelpro.com
Customer Rating
5
Replacing … another Travelpro
on July 17, 2025
Posted by: John D.
I’ve been using a Travelpro rollaboard for 15 years. I couldn’t justify replacing it because despite being used on countless journeys, long and short, far and wide, my old Travelpro was still in excellent condition. But now seeing my new rollaboard, I’m glad I did. The new one has so many nice little refinements. Clearly Travelpro has learned a thing or two or ten in the intervening years about what makes for a perfect rollaboard. Incidentally, my wife bought the carry-on spinner in the Intrigue color scheme and she’s thrilled with hers.
Written by a customer while visiting travelpro.com
Customer Rating
4
Only one flaw - the flared handle
on July 15, 2025
Posted by: William B.
Bag has served me well on both a short domestic and long foreign trip.
The only problem is with the telescoping handle, the handle has an unnecessary flare at the top, making it a struggle to get another bag with a slip on pocket onto and off of the Travelpro.
Written by a customer while visiting travelpro.com