Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(986 Reviews)
Rating breakdown 986 reviews
5 Stars
731
4 Stars
135
3 Stars
72
2 Stars
35
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
5
Review
on June 16, 2025
Posted by: Johnathan M.
Good bag but the inside dimensions need to be bigger. I can only pack one extra pair of shoes. My old carry on I could pack two.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great bag! Light and built to last
on June 18, 2025
Posted by: Jennifer H.
This smooth-rolling carry-on is a breeze to pack and scoot along.
Arrives very carefully wrapped (even each zipper pull has it's own little protective cover) and is full of thoughtful details. Love the built in luggage ID tag engineered for privacy -- tucked in a flat pocket near the top on one side, only the little leather tab to pull it out is visible. But if your luggage was lost, it can be pulled out to reveal as much contact information as you want to provide.
I look forward to using this as my pick up and go travel bag for many years!
Written by a customer while visiting travelpro.com
Customer Rating
4
Great bag
on June 18, 2025
Posted by: Ann M.
I loved this bag but I decided I wanted a clamshell design so I returned it,
Written by a customer while visiting travelpro.com
Customer Rating
3
Loved the interior compartments and
on June 27, 2025
Posted by: Abby C.
Loved the interior compartments and the strong zippers. Unfortunately if the bag is filled and closed the retractable handle does not fully extend. Returned because I loved the suitcase but at 5’9” needed a fully extending handle while also being able to fill the suitcase fully
Written by a customer while visiting travelpro.com
Customer Rating
1
Seems impossible to return. VERY
on June 27, 2025
Posted by: Thomas C.
Seems impossible to return. VERY difficult to find return procedure (45 minutes), no phone contact is available (only recording that you have to use the website), and I am still waiting for a return label after over 2 weeks and numerous requests. The only response I have gotten is that my return request has been received and I am "in the queue. " Still no return label.
Written by a customer while visiting travelpro.com
Customer Rating
5
Perfect carry on
on June 28, 2025
Posted by: Wendy B.
this bag is just the right size and had many features.
Written by a customer while visiting travelpro.com
Customer Rating
3
Traveloro
on July 2, 2025
Posted by: Todd E.
I’ve had a travel pro bags before and loved them. All of their current carry one only hold a fraction of the old one.
Additionally, the expansion area is small and almost worthless. Very disappointed!
Additionally, the expansion area is small and almost worthless. Very disappointed!
Written by a customer while visiting travelpro.com
Customer Rating
1
elite is small
on July 4, 2025
Posted by: Paule L.
I love travel pro brand but this carryon is small. Be aware of that.
Written by a customer while visiting travelpro.com