Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
3
The bag lives up to
on September 11, 2022
Posted by: Nancy S.
The bag lives up to it’s performance reviews. But you dishonestly market it as a 21 inch size. It is 23 inches high, with wheels and so will not meet international carry on requirements. Furthermore you don’t provide a phone contact so I had no way to request an exchange in a timely manner
Written by a customer while visiting travelpro.com
Customer Rating
5
Light weight, easy to maneuver.
on September 11, 2022
Posted by: vartuhi v.
Light weight, easy to maneuver. Great carry on. Will purchase another one for a family member soon.
Written by a customer while visiting travelpro.com
Customer Rating
4
Mostly a plus
on September 9, 2022
Posted by: Dorothy H.
Was pleased with how rapidly it arrived with good communication about timing. Have used it on a long trip. Very sturdy. I will not use the hanging bag, but I can appreciate that it will be useful for business travelers. Some cons I noted. The outside pockets are quite small, and the little mesh containers inside just didn't work for me--practically nothing I travel with fit in them. Wheels definitely are a plus, although I needed to be careful the bag didn't get away from me. Also I was disappointed that the handle was a bit wide, so that it wasn't possible to loop my other carryon's strap over it. But I was able to travel with clothes for 2 weeks with it expanded. So a good carryon to have.
Written by a customer while visiting travelpro.com
Customer Rating
5
Excellent quality, nice storage flexibility,
on September 9, 2022
Posted by: Robb B.
Excellent quality, nice storage flexibility, appreciate the external usb connector
Written by a customer while visiting travelpro.com
Customer Rating
5
This carry on is a
on September 6, 2022
Posted by: Tim K.
This carry on is a great balance of exterior size and interior capacity. It fits easily in overhead bins. It has better interior capacity compared to the Platinum Elite Carry on Expandable Hardside spinner (which I returned due to such minimal capacity). The wheels roll like marbles on smooth concrete. I have not tried the suiter bag that is included.
Written by a customer while visiting travelpro.com
Customer Rating
5
Excellent bag
on September 6, 2022
Posted by: Lynn C.
The wheels are so smooth and the bag holds a lot more than it seems like it should. Was able to pack both mine and my husband’s clothes for a three day visit to Boston including separate workout west.
Written by a customer while visiting travelpro.com
Customer Rating
5
Everything I need in a
on September 4, 2022
Posted by: KRISTEN L.
Everything I need in a carry-on plus style! Very sturdy and well-made.
Written by a customer while visiting travelpro.com
Customer Rating
3
I bought it to match
on September 4, 2022
Posted by: Kathleen K.
I bought it to match my 29” luggage piece with the TSA locks. I assumed all the platinum elite pieces would have the TSA locks, but the 21” piece does not. Disappointed.
Written by a customer while visiting travelpro.com