Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Average customer rating
4.6
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
747
4 Stars
136
3 Stars
72
2 Stars
36
1 Star
13
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Shadow Black
Customer Rating
3
We purchased 2 of these
on October 8, 2022
Posted by: Roger S.
We purchased 2 of these suitcases and they work okay.
We presently are traveling in Europe and using the suitcases.
The problem is that after the suitcases are packed, the handle does not move up all the way. This is problematic when one is rolling the suitcases and the handle is halfway up.
We have had Briggs and Riley suitcases and they did not have this problem. We thought we would try Travelpro because we heard they were good. But we are disappointed with these suitcases and would like to return them when we return from traveling.
Roger Stuart
We presently are traveling in Europe and using the suitcases.
The problem is that after the suitcases are packed, the handle does not move up all the way. This is problematic when one is rolling the suitcases and the handle is halfway up.
We have had Briggs and Riley suitcases and they did not have this problem. We thought we would try Travelpro because we heard they were good. But we are disappointed with these suitcases and would like to return them when we return from traveling.
Roger Stuart
Written by a customer while visiting travelpro.com
Customer Rating
5
Small, lightweight and surprisingly capacious.
on October 4, 2022
Posted by: Robert K.
Small, lightweight and surprisingly capacious. Its maiden voyage was a recent two-week trip to France. Between this luggage and a backpack, I carried on for my flights and had room enough for souvenirs for the return trip.
Written by a customer while visiting travelpro.com
Customer Rating
5
Well constructed and functional!
on October 4, 2022
Posted by: Daniella Z.
High quality construction! I was repeatedly surprised by how much I could fit in it, and I love the the outer zipper pocket which can fit a laptop/books/papers to easily grab when I don't want to bring a computer bag. Wheels are smooth and easy to manage.
Written by a customer while visiting travelpro.com
Customer Rating
2
Poor Quality
on October 4, 2022
Posted by: D C.
I bought this set 2 years ago and it’s already falling apart. Outside zippers broken, splitting at handle and hardly ever used! Stick with Samsonite luggage!
Written by a customer while visiting travelpro.com
Customer Rating
2
Wheels not well designed. It worth premium price.
on October 3, 2022
Posted by: DC m.
Wheels are difficult to roll and unstable over thresholds of doors and over irregular surfaces like cobble stones and pavers. I'll be returning mine.
Written by a customer while visiting travelpro.com
Customer Rating
5
So far, so good.
on October 2, 2022
Posted by: Charles C.
After one trip from North America to Europe to SE Asia, so far, so good.
Written by a customer while visiting travelpro.com
Customer Rating
5
Great bag with pockets and
on October 1, 2022
Posted by: Heather K.
Great bag with pockets and compartments for everything. I particularly appreciated the leakproof bag and the external battery compartment. The bag for hanging garments is also very useful. For a relatively small suitcase, this is very roomy with a place for everything. I'd get this for everyone in my family.
Written by a customer while visiting travelpro.com
Customer Rating
5
Fantastic suitcase! I particularly like
on September 30, 2022
Posted by: Michael T.
Fantastic suitcase! I particularly like the straight-rolling magnets on the wheels, I can momentarily take my hand off of the suitcase while walking and it just stays right beside. The size is perfect, it doesn't push the boundaries of allowable carry-on size, but there is still plenty of space. The zippers are very smooth, and the workmanship is extremely high quality. Would definitely recommend.
Written by a customer while visiting travelpro.com