Customer reviews from hp.com
HP - 14" Laptop AMD Athlon 7120 4GB RAM 128GB SSD Moonlight Blue Windows 11
Average customer rating
3.8
(
73
Reviews)
Rating breakdown
73
reviews
5 Stars
39
4 Stars
9
3 Stars
8
2 Stars
6
1 Star
11
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Customer Reviews for HP - 14" Laptop AMD Athlon 7120 4GB RAM 128GB SSD Moonlight Blue Windows 11
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Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
3
Techinical issues
on
September 5, 2026
Posted by:
Vicki
Verified Purchase:
Yes
In middle of watching something it starts to hum very loudly, can't stop it until it stops in about 30 secs. Volume stinks. Can hardly hear anything.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
My future
on
September 5, 2026
Posted by:
AZ girl
Verified Purchase:
Yes
Excellent.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
What an excellent Laptop!
on
September 4, 2026
Posted by:
Erick R.
Verified Purchase:
Yes
I am highly satisfied with my purchase! This is an overall great lap top. I highly recommend it!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
on
September 4, 2026
Posted by:
Unique
Verified Purchase:
Yes
I love the color and the laptop. It’s just what I needed
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
Crashes
on
September 4, 2026
Posted by:
Felicity
Verified Purchase:
Yes
I have never had a computer crash like my HP! I will be running it and it says an error occurs and shuts off. The drivers are up-to-date and all windows installed. I will never purchase another!
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
2
Hp
on
September 4, 2026
Posted by:
Jacqueline M
Verified Purchase:
Yes
It is a great computer, all except the volume is to low. Even when I turn it all the way up you still can't hear it.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
1
poor Quality
on
September 4, 2026
Posted by:
william
Verified Purchase:
Yes
laptop worked fine for couple of months now one half screen has no picture, other half works but colors distorted.
Written by a customer while visiting hp.com
Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
Customer Rating
5
Works well
on
September 4, 2026
Posted by:
Steve S
Verified Purchase:
Yes
Works fine for our needs
Written by a customer while visiting hp.com
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