Customer reviews from frigidaire.com
Frigidaire - 24" Built-In Dishwasher - White
Average customer rating
3.9
(1,240 Reviews)
Rating breakdown 1,240 reviews
5 Stars
587
4 Stars
319
3 Stars
132
2 Stars
65
1 Star
137
75%of customers recommend this product.
(
477 out of
637)
Customer Reviews for Frigidaire - 24" Built-In Dishwasher - White
Customer Rating
4
Good for the price
on July 8, 2020
Posted by: KT 27
[This review was collected as part of a promotion.] I Bought 3 Months ago and is running well. No concerns at this time. Good for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on July 8, 2020
Posted by: ruthiemac
[This review was collected as part of a promotion.] I haven’t had a dishwasher before so I truly happy
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty good
on July 9, 2020
Posted by: LJWG
[This review was collected as part of a promotion.] A little loud - very simple features - does the job
Written by a customer while visiting frigidaire.com
Customer Rating
5
Packs a Cleaning Punch!
on July 9, 2020
Posted by: ShineforHim
[This review was collected as part of a promotion.] This model is smaller than some but definitely doesn't lack on cleaning power! My family of 4 uses it nightly and it's quiet enough to run while we watch TV 5 feet away!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's O.k.
on July 10, 2020
Posted by: T5208
[This review was collected as part of a promotion.] Wish it would dry better. Needs water to come down from top. Smaller inside than I thought. But it does get dishes clean. That's a plus.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 22, 2020
Hello, T5208!
Thanks for your feedback. We are pleased to know the dishwasher is working, except for your concerns with the drying performance. I have included a link to a video with helpful tips to resolve concerns regarding the dishwasher not drying properly. https://youtu.be/BsvwBkwRVUY. If you need any additional assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for your feedback. We are pleased to know the dishwasher is working, except for your concerns with the drying performance. I have included a link to a video with helpful tips to resolve concerns regarding the dishwasher not drying properly. https://youtu.be/BsvwBkwRVUY. If you need any additional assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed with New Dishwasher
on July 11, 2020
Posted by: Guesthouse
[This review was collected as part of a promotion.] The dishwasher cleans OK, but has never yet gone through the full cycle on it's own - it gets stuck at 'heating water' and we have to move the dial forward to complete the wash/rinse/drain cycle. Not happy!
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 23, 2020
Hello, Guesthouse!
Thank you for your feedback. We are sorry to hear you're experiencing issues with the dishwasher completing the cycle. This is definitely not the norm, and would like to see how we may assist. We have sent an email in regard to your concerns. We look forward to your reply! Should you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Thank you for your feedback. We are sorry to hear you're experiencing issues with the dishwasher completing the cycle. This is definitely not the norm, and would like to see how we may assist. We have sent an email in regard to your concerns. We look forward to your reply! Should you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Washes Dishes
on July 14, 2020
Posted by: Newton20
[This review was collected as part of a promotion.] Washes dishes, leaves them a little wet. Ok for the money..
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 28, 2020
Hello, Newton20!
Thanks for your feedback. We are pleased to know the dishwasher is working well for you, except for your concerns regarding the dishes being wet. I have included a link to a video with helpful tips to resolve concerns regarding the dishwasher not drying properly. If you need any additional assistance, please feel free to chat with us at frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
https://youtu.be/BsvwBkwRVUY
Bianca
Thanks for your feedback. We are pleased to know the dishwasher is working well for you, except for your concerns regarding the dishes being wet. I have included a link to a video with helpful tips to resolve concerns regarding the dishwasher not drying properly. If you need any additional assistance, please feel free to chat with us at frigidaire.com or call us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
https://youtu.be/BsvwBkwRVUY
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher
on July 16, 2020
Posted by: precious lane
[This review was collected as part of a promotion.] I'm not happy with this product. This was in our brand new house and it dosnt dry my dishes. The physical dishwasher stays wet for dads after use. I want a more updated version
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 29, 2020
Hello, precious lane!
Thank you for your review. We apologize for the experience with the dishwasher drying performance. This is the type of feedback that our product team uses to directly influence product development. Here are some tips that would assist with enhancing the drying performance of the dishwasher:
- Ensure that you are using rinse aid, this will enhance the drying performance of the dishwasher.
- Ensure that the Heated Dry cycle has been selected, with rinse aid this enhances the drying performance of the dishwasher.
- Ensure that there are spaces between the dishes, and the dishwasher is not overloaded.
If these tips do not resolve the drying issue, please take a moment to chat with us online at Frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. -Katrina
Thank you for your review. We apologize for the experience with the dishwasher drying performance. This is the type of feedback that our product team uses to directly influence product development. Here are some tips that would assist with enhancing the drying performance of the dishwasher:
- Ensure that you are using rinse aid, this will enhance the drying performance of the dishwasher.
- Ensure that the Heated Dry cycle has been selected, with rinse aid this enhances the drying performance of the dishwasher.
- Ensure that there are spaces between the dishes, and the dishwasher is not overloaded.
If these tips do not resolve the drying issue, please take a moment to chat with us online at Frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. -Katrina
Written by a customer while visiting frigidaire.com