Customer reviews from frigidaire.com
Frigidaire - 24" Built-In Dishwasher - White
Average customer rating
3.9
(1,240 Reviews)
Rating breakdown 1,240 reviews
5 Stars
587
4 Stars
319
3 Stars
132
2 Stars
65
1 Star
137
75%of customers recommend this product.
(
477 out of
637)
Customer Reviews for Frigidaire - 24" Built-In Dishwasher - White
Customer Rating
5
Super quiet cleaner!
on December 20, 2010
Posted by: Big Momma
This is the best dishwasher I have used yet. When it was first installed I didn't think it was working it was that quiet. I sat on the floor to listen for any water noise. The motor is also very quiet. In fact my water pump in the basement is much much louder than this dishwaser. The tub is also stainless. The inside is designed very well. Cutlery stands on it's own off to the side and cleans all those hard to reach teeth in the butter and steak knives. This dishwasher has lots of spray nozzles. There is spray nozzles on the top of the tub, middleman bottom. Which means those dishes are getting clean at every angle. They sure don't make them like they used to. They make them better!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Quiet, but poorly designed and made
on May 1, 2020
Posted by: California
[This review was collected as part of a promotion.] The machine is quiet, but ehhh...
The prongs in the bottom rack are not bent and dishes are not held in place. Ergo, the taller dishes fall over and don't get clean. I have to re-wash quite a few things. Either it is a production mistake or a design error
The utensil basket seems too small. It too flops around.
I reported the flaws to their customer service department and whilst everyone was nice and pleasant, they didn't do anything to solve my problem such as sending a new rack.
Response from frigidaire.comBy Online Outreach Specialist, May 5, 2020
Hey, California! Thank you for taking the time to share your dishwasher experience with us. We're sorry to hear that your dishes are not cleaning properly.
Please look for our email communication to you shortly. Kindly, Courtney
Please look for our email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cheaply made
on March 10, 2021
Posted by: Mibby
[This review was collected as part of a promotion.] Not happy with the quality. It does clean well, just very flimsy
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 17, 2021
Hi, Mibby!
Thanks for your feedback; we're sorry to hear this dishwasher fell short of your expectations! If you're ever looking to upgrade in the future, we do have multiple higher tier options to consider. :)
Best,
Ashton
Thanks for your feedback; we're sorry to hear this dishwasher fell short of your expectations! If you're ever looking to upgrade in the future, we do have multiple higher tier options to consider. :)
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased
on August 14, 2012
Posted by: mc
I am pleased with this purchase. The dishwasher is very quiet and replaced a 25 yr. old dishwasher which I hardly used because it was so loud. The dishes come out clean and it is easy to load and unload. I have only used the energey saver so far. It fits great in the space under the counter. Other dishwasher were too tall.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good
on October 12, 2019
Posted by: Littleal27
[This review was collected as part of a promotion.] Had it 2 months and the inside melted, needs to be fixed
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 14, 2019
Hello, Littleal27.
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please check your email for further information. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please check your email for further information. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Never again
on December 24, 2019
Posted by: Kujo28
[This review was collected as part of a promotion.] I will never buy another Frigidaire dishwasher again. The dishes come out wet and I have to hand dry them. I just wash my dishes by hand now.
Response from frigidaire.comBy Online Outreach Specialist, December 27, 2019
Thank you Kujo28, for reaching out to us regarding your dishwasher not drying your dishes. We recommend making sure that the house water is coming in at 120 degrees, the “Heat Dry” option is selected, and you’re using the correct amount of rinse aid.
Also know that plastic items like Tupperware or plastic plates are more porous and will take longer to dry and may still be wet after the drying cycle.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Also know that plastic items like Tupperware or plastic plates are more porous and will take longer to dry and may still be wet after the drying cycle.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Does not dry
on December 14, 2020
Posted by: CBendall2020
[This review was collected as part of a promotion.] This dishwasher will not dry the dishes. It leaves everything SOAKING wet. I have to run 2 dry cycles, and the dishes only become party dry. I have to hand dry everything.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, December 21, 2020
Hello, CBendall2020!
Thank you for your feedback. We're sorry to hear that you're not enjoying your dishwasher due to the dishes not drying. We always want to know when our owners need help, and may have some solutions for this exact issue. Ensure that you're using rinse aid, in addition to your heated dry option, to enhance the drying performance of your dishwasher. Make sure that the dishes are not nested together and loaded according to your use and care. Plastic items will not dry thoroughly and will have to be towel dried. If this doesn't resolve your issue, we're here to help. Please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Thank you for your feedback. We're sorry to hear that you're not enjoying your dishwasher due to the dishes not drying. We always want to know when our owners need help, and may have some solutions for this exact issue. Ensure that you're using rinse aid, in addition to your heated dry option, to enhance the drying performance of your dishwasher. Make sure that the dishes are not nested together and loaded according to your use and care. Plastic items will not dry thoroughly and will have to be towel dried. If this doesn't resolve your issue, we're here to help. Please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
best of 3
on May 17, 2015
Posted by: walt71
from greensboro pa
this is third dishwasher it cleans the best I like it veary much
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com