Customer reviews from frigidaire.com
Frigidaire - 24" Built-In Dishwasher - White
Average customer rating
3.9
(1,240 Reviews)
Rating breakdown 1,240 reviews
5 Stars
587
4 Stars
319
3 Stars
132
2 Stars
65
1 Star
137
75%of customers recommend this product.
(
477 out of
637)
Customer Reviews for Frigidaire - 24" Built-In Dishwasher - White
Customer Rating
2
Gets dishes clean mostly
on January 26, 2020
Posted by: Shorty47
[This review was collected as part of a promotion.] This was bought as a replacement for the previous dishwasher. I have noticed that there are a few dishes not getting clean. Sometimes I put them in with other dishes and run it again, they are fine. I do not like how they are always wet even after the dry cycle.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 30, 2020
Hey there, Shorty47! We appreciate your feedback We are bummed to hear that you aren’t too happy with your dishwasher. We want to make things better! For maximum cleaning and drying experience, check out these videos!
Not Clean? - https://youtu.be/EwtDSsqzNwo
Not Dry? - https://youtu.be/BsvwBkwRVUY
If these videos don’t help improve your dishwasher’s performance, please contact us directly. Live chat with us online or call into our Customer Engagement Center. We are available at 1 (800) 374-4432, Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Not Clean? - https://youtu.be/EwtDSsqzNwo
Not Dry? - https://youtu.be/BsvwBkwRVUY
If these videos don’t help improve your dishwasher’s performance, please contact us directly. Live chat with us online or call into our Customer Engagement Center. We are available at 1 (800) 374-4432, Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cleansing God
on January 28, 2020
Posted by: Ke88
[This review was collected as part of a promotion.] This dishwasher works wonders. It is very quiet while washing and does a great job cleansing the first go-round. I use Cascade pods inside and haven’t had any issues whatsoever. Frigidaire is an exquisite brand.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does great job!
on January 30, 2020
Posted by: Genmo63
[This review was collected as part of a promotion.] I purchased my dish washer a month ago, and it only took me an afternoon to install it. If you follow the manufacture's instructions it does a great job cleaning your dishes.And it looks great in my kitchen too.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Tub melted through!
on February 1, 2020
Posted by: Goldiwu02
I bought a gallery just two years ago, and bad wiring melted a hole in the tub! So I have water all over the floor. No more Frigidaire!
Response from frigidaire.comBy Briana, Online Outreach Specialist, February 4, 2020
Hello, Goldiwu02! Thank you for your feedback! We sincerely apologize for your experience with your refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm EST, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not the best dishwasher : (
on February 5, 2020
Posted by: Amber83
[This review was collected as part of a promotion.] I am not happy with this dishwasher. It does not completely clean the dishes even if I rinse them extensively. I basically end up washing them by hand which defeats the purpose of having a dishwasher in the 1st place.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, February 6, 2020
Hi, Amber83.
Thanks for the review!
I’m disappointed to hear you’re not getting the best cleaning performance from your dishwasher.
Please watch this short video of helpful tips on how to improve your dishwasher’s cleaning power.
https://youtu.be/EwtDSsqzNwo
Also, try checking the following things in your home that may help your dishwasher’s overall performance.
Have you checked for any kinks or clogs within your drain hose? If your drain line is attached to a disposer, ensure that the knockout plug has been removed.
Did you know? Your dishes need to be dirty for the dishwasher detergent to do its job. Pre-washing or rinsing dishes inhibits your detergent from working. Enzymes in the detergent are designed to attach themselves to food particles.
If the above suggestion proves ineffective, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Thanks for the review!
I’m disappointed to hear you’re not getting the best cleaning performance from your dishwasher.
Please watch this short video of helpful tips on how to improve your dishwasher’s cleaning power.
https://youtu.be/EwtDSsqzNwo
Also, try checking the following things in your home that may help your dishwasher’s overall performance.
Have you checked for any kinks or clogs within your drain hose? If your drain line is attached to a disposer, ensure that the knockout plug has been removed.
Did you know? Your dishes need to be dirty for the dishwasher detergent to do its job. Pre-washing or rinsing dishes inhibits your detergent from working. Enzymes in the detergent are designed to attach themselves to food particles.
If the above suggestion proves ineffective, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wet dishes
on February 5, 2020
Posted by: threewhales
Our old dishwasher died and we had this one installed 2 weeks ago. It is really quiet but the dishes are still wet after the dry cycle. I really don't want to wipe the dishes
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, February 6, 2020
Hello Threewhales.
We understand you are having concerns with wet dishes after the cycle has completed. We do recommend the continued use of a rinse aid. Also, please confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Lastly, run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
We understand you are having concerns with wet dishes after the cycle has completed. We do recommend the continued use of a rinse aid. Also, please confirm that your water heater is set at 120°F (49°C) to assure proper water temperature inside the dishwasher. Lastly, run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Diswasher
on February 6, 2020
Posted by: Lupeeh
[This review was collected as part of a promotion.] The new dish washer has been great so far. And the plate warming setting is great
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lot’s of room
on February 6, 2020
Posted by: Denny14
[This review was collected as part of a promotion.] I’ve had about a month and we have used it a few times and it works great lot’s of room and does a great job would buy again
Written by a customer while visiting frigidaire.com