Customer reviews from frigidaire.com
Frigidaire - 24" Built-In Dishwasher - White
Average customer rating
3.9
(1,240 Reviews)
Rating breakdown 1,240 reviews
5 Stars
587
4 Stars
319
3 Stars
132
2 Stars
65
1 Star
137
75%of customers recommend this product.
(
477 out of
637)
Customer Reviews for Frigidaire - 24" Built-In Dishwasher - White
Customer Rating
2
does not dry dishes...
on January 3, 2020
Posted by: Valetta
would have purchased a more expensive model if I could afford it. Last one only lasted 19 months in my new mobile home....not happy...
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 9, 2020
Hello Valetta!
Thank you for your feedback. We are sorry to learn that you are not happy with your dishwasher. We hope to improve your experience. I understand that you are having issues with your dishes not drying. Check out this short video that may be helpful.
https://youtu.be/BsvwBkwRVUY
If the video does not help, contact us directly for assistance with this matter. You can always chat with us by visiting Frigidaire.com or call our Customer Engagement Center. We are available Monday through Friday 8:30 am to 8 pm EST at (800) 374-4432. ~Keyanna
Thank you for your feedback. We are sorry to learn that you are not happy with your dishwasher. We hope to improve your experience. I understand that you are having issues with your dishes not drying. Check out this short video that may be helpful.
https://youtu.be/BsvwBkwRVUY
If the video does not help, contact us directly for assistance with this matter. You can always chat with us by visiting Frigidaire.com or call our Customer Engagement Center. We are available Monday through Friday 8:30 am to 8 pm EST at (800) 374-4432. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!!!!
on January 3, 2020
Posted by: Cdizzle
[This review was collected as part of a promotion.] I’ve had this dishwasher 4 weeks now. It’s so quiet & runs much quicker than my older one.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Happy
on January 6, 2020
Posted by: Pjray
[This review was collected as part of a promotion.] Happy to have a dishwasher. Gives me time to do other things in my life.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , January 10, 2020
Hey there, Pjray!
Thank you for your review. We are delighted to hear that you are happy with your dishwasher. If you have any questions or concerns, please do not hesitate to contact us for assistance. You can Live Chat with us online or call our Customer Engagement Center. We are available Monday through Friday 8:30 am to 8 pm Eastern Standard Time at 1 (800) 374-4432. ~Keyanna
Thank you for your review. We are delighted to hear that you are happy with your dishwasher. If you have any questions or concerns, please do not hesitate to contact us for assistance. You can Live Chat with us online or call our Customer Engagement Center. We are available Monday through Friday 8:30 am to 8 pm Eastern Standard Time at 1 (800) 374-4432. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Grate and excellent
on January 6, 2020
Posted by: Raulcat81
[This review was collected as part of a promotion.] This month and last I am so happy with this product work excellent.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Was broken when purchased
on January 7, 2020
Posted by: Hershal
I bought this dishwasher days before Thanksgiving (now approximately 6 weeks ago) and still has not been repaired. On my 3rd trip from your contracted technician.
I will be happy to increase my rating once I can use the dishwasher to determine the performance.
Thank you.
I will be happy to increase my rating once I can use the dishwasher to determine the performance.
Thank you.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 13, 2020
Hi, Hershal!
Thank you for your patience as our technicians work to repair your dishwasher! We understand how concerning it can be to have functional issues right off the bat. Rest assured that we are happy to continue working with you until we find a resolution, whether that is a working repair or other non-repair solution. If you have any questions, please reach out to the technicians directly or contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for your patience as our technicians work to repair your dishwasher! We understand how concerning it can be to have functional issues right off the bat. Rest assured that we are happy to continue working with you until we find a resolution, whether that is a working repair or other non-repair solution. If you have any questions, please reach out to the technicians directly or contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor quality
on January 8, 2020
Posted by: Dee Allen
[This review was collected as part of a promotion.] Came with the house I bought. Door won't stay down, won't dry dishes, already had to have it repaired even though it's only three months old. Wouldn't drain.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, January 14, 2020
Hello, Dee Allen.
Congrats, on your new home!
We’re pleased to hear our brand is part of your household.
Thanks for taking a moment to share your experience with us.
I feel terrible to learn about the hiccups you’ve experienced with your dishwasher.
I’m glad to learn we were able to schedule a diagnostic visit to your home with an authorized service provider, and the tech was able to address your concerns about the performance and maintenance of your unit.
Also, we have a couple of short videos that may assist you, if the issue should arise in the future.
https://youtu.be/BsvwBkwRVUY
https://youtu.be/fhL2rbB-KoY
Should you need us or have any additional questions about your dishwasher, feel free to chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Congrats, on your new home!
We’re pleased to hear our brand is part of your household.
Thanks for taking a moment to share your experience with us.
I feel terrible to learn about the hiccups you’ve experienced with your dishwasher.
I’m glad to learn we were able to schedule a diagnostic visit to your home with an authorized service provider, and the tech was able to address your concerns about the performance and maintenance of your unit.
Also, we have a couple of short videos that may assist you, if the issue should arise in the future.
https://youtu.be/BsvwBkwRVUY
https://youtu.be/fhL2rbB-KoY
Should you need us or have any additional questions about your dishwasher, feel free to chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Extreme Clean!
on January 8, 2020
Posted by: Austen
[This review was collected as part of a promotion.] We just moved into our new house and the dishwasher was brand spanking new! It's the best dishwasher I've ever used! Much better than my $600 Whirlpool dishwasher. I think it's the best dishwasher for the money today! Despite not drying very well and being a tad noisy, It can clean anything.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Washes great
on January 9, 2020
Posted by: Boldendick
[This review was collected as part of a promotion.] Only thing taking time to adjust to is setting the controls then shutting door
I would like to have it buttons on front.
I would like to have it buttons on front.
Written by a customer while visiting frigidaire.com