Brush head easily broke in half when being taken off of motor
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 15, 2026
Hello Craig H- We're sorry to hear this happened. The Sonic Fusion comes with a three-year warranty. To gather more information and possibly open a warranty claim if necessary. Please email us at smreviews@waterpik.com or call customer service at 1-800-525-2774 for assistance. Thank you.
Toothbrush heads are fine, but replacements are quite pricy.
Response from waterpik.comBy Waterpik Product Support, January 28, 2026
Hello Jme1921- We’re glad to hear that the toothbrush heads are working well for you! We recognize that pricing is an important factor, and we will pass your comments along to our team. If you have any more feedback or questions, please feel free to contact us at 1-800-525-2774 or email us at smreviews@waterpik.com.