This is the 3rd one I have purchased as the past two stopped working shortly after the warranty expired. This new one is not working properly as the water pik button does not work consistently so I will be making a claim under the warranty as I just received it two weeks ago.
The brush itself is ok, the problem I have with it is sometimes you fill it up and try to use the watepik part and…..nothing, reattach the carafe….nothing, rearrange the hose that is almost impossible to get back in place….nothing, reattach the brush to the hose….nothing, put brush back on charger….nothing. Then when you are ready to give up it will come on. By then I am so irritated that I get water everywhere. I will say if my dentist didn’t send me home with it I would not be using it anymore.
Good brushes BUT the water nozzle (in the brush) is too firm and requires that I not press too hard ?
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 27, 2026
Hello Paul, thanks so much for sharing your feedback regarding the Compact Size Flossing Brush Heads for your Sonic Fusion device! We're sorry to hear that the firmness of the nozzle did not meet your expectations, but we'd be happy to share your thoughts with our product design team. We appreciate you taking the time to reach out!
This is a great brusher/flosser, although way overpriced IMHO. I had one a couple years ago that finally stopped working. THe new ones are at least twice the price of that one.