For me as a customer - tooooo soft. I want firm brushes same as other electronic head brushes
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, August 27, 2020
We are sorry to hear that you were not happy with the product. The toothbrush bristles are rated as standard soft and have been proven to be effective. We do offer a 60 day money back guarantee with this model. If you need assistance, please let us know. You can email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
The brush is the biggest problem, it is for a child. I think there should be more of a selection to pick from. Oh, I will keep it because of the water deep cleaner.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 25, 2020
We are sorry that you are unhappy with the Flossing Toothbrush Head. It is designed compact to fit the back of your mouth for flossing at the right angle. This does not make it any less effective.