[This review was collected as part of a promotion.] This product allows me to get a decent shave in no time. It is low maintenance and makes me wish I'd shelved my old Gillette safety razor a long time ago.
[This review was collected as part of a promotion.] I enjoy a close shave, shaver is easy to clean and maintain. Have been using Philips Norelco shavers for over 30 years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Worst I have ever owned
on January 28, 2024
Posted by: Webbie
Gender:Male
I have had this shaver for two years. It's awful It never shaver close. I either have to go over it again with a manual razer or with an old Norelco that still works well.
I have to get something better
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, January 29, 2024
Hi Webbie,
Thanks for taking the time to share your review. We are sorry to hear that you are not getting a close shave with the Philips Shaver. This is not the kind of experience we want you to have.
To get a close shave, we suggest using circular movements. Go with the grain on your first pass (that means shaving in the direction your facial hair is growing in), then go against the grain afterwards for a closer shave. If your skin is particularly sensitive, stay with the grain. Gently pull your skin tight with your free hand to make shaving easier for the shaver blades, but don't overstretch it. You don't need a lot of pressure for a close shave, so try not to press the shaver too hard against your skin.
We hope this is useful to you in getting a close shave. However, if the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.