Customer Reviews for LEGO - Star Wars: X-Wing Starfighter #75355
Customer Rating
1
Waste of Money
on August 27, 2023
Posted by: doc11542
Horrible build. Riddled with missing pieces. Not very stable. Instructionsfor bag 8 are backwards. This is the worst build I have ever done. Whoever designed this thing really needs to be fired as fast as possible.
I received this as a birthday present and was very excited to build it. It didn’t take long before I noticed that this set was missing the entire #3 bag. For the price that my wife paid this is completely unacceptable.
No, I would not recommend this to a friend.
Response from LEGOBy John, LEGO® Customer Service, August 27, 2023
We're sorry to hear about your experience with the X-Wing Starfighter™ and we'd be happy to help. Regroup with our squadron at LEGO.build/Service-BV where we can find all the pieces you need to complete this iconic set.
One would think with this being Lego's 3rd UCS X-wing that they would have improved on the design. Unfortunately this is NOT the case, a +20% increase in price and what seems to be a rushed design ends with a money grab on the Star Wars IP fans. This model is only good as a display piece with the s-foils in attack position. The gap and saggy wings are real. Seems like this nearly 50 year old IP has ED. Rubber bands over mechanical gears control the foils and they underperform at best. Very disappointed in the apparent lack of quality in the design process. I hold Lego to higher standards but apparently they dont. I like the printed plaque and cockpit but maybe protect them so they do arrive all scratched up.
In attempting to move this set and place on a display stand (which I did because I don't like what this comes with, and I needed something more vertical for space) pretty much every outer piece on the main shaft has broken and fallen off. I have a lot of UCS Star Wars Lego and not had an issue REMOTELY this bad and frustrating. The amount of large pieces with extraordinarily weak connection points in hard-to-repair areas is astounding, and I'm honestly shocked it made it through review and testing. Easily the most fragile Lego set I've ever experienced. I'd also echo common complaints about my windshield having small scratches due to no outer packaging and the disappointing stud in the middle of the plaque, which is not on the box art. First UCS set I absolutely regret buying.
The design leaves the model extremely fragile and flimsy. The fuselage side covers constantly fall off do to and any vibration and then gravity takes over. Worst set I've ever built. Extremely poor value for the money.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, August 16, 2023
It's disappointing when a build doesn't stay together as it should and we're sorry about that. The good news is we have a fix for the issue you described! Please give us a call or chat so we can help. Our contact information can be found at LEGO.build/Service-BV.
putting the wings on the mechanism for holding the wings just fell apart on it’s own and can’t be fixed without taking most of the ship apart. do not recommend