Customer reviews from blackanddeckerappliances.com
Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Customer Rating
1
POOR QUALITY!!!
on October 9, 2016
Posted by: DisatisfiedCustomer
from Ottawa, ON, Canada
Gender:Female
I bought this about 2 hours ago got home and was super excited to use it, put the batter in and when it was finished I opened it and the waffle was stuck to the plates. You need a crowbar to get the batter off... non-stick my ... It took an 3 hours to clean, a complete nightmare, next time get the more expensive version.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 12, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your food is sticking to the waffle plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Raw waffles
on September 5, 2016
Posted by: Eileen
from New Castle, PA, United States
Gender:Female
I buy alot of black and decker but this is a big dissappointment.Only had approx.less than 1 year and after fourth use does not heat.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2016
Thank you for sharing your feedback regarding your Black+Decker WMB500. I’m sorry to hear your waffle maker has stopped heating. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Does not make waffles crisp
on August 30, 2016
Posted by: Michelle329
from Miami, FL, United States
Gender:Female
I bought one years ago. Loved it. Iy unfortunately broke (hinges). I repurchased it 2 weeks ago and there is no comparison. It is not heating up well. The waffles get dark but are like a pancake and breaks. I'm really disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 1, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear you’ve been disappointed with your waffle maker’s results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Yummy waffles
on August 4, 2016
Posted by: Lola
from Florida
Gender:Female
I have had my Black and Decker Belgian Waffle Maker for almost 7 years. It has served it's purpose well. my only complaint is that it doesn't have a reservoir for overflow. Because I like LOTS of batter. Also...After years of opening and closing... The little plastic pins or knobs in the hinge are worn out/cracked. This makes the top lid wiggle a bit too much. I will probably buy another one unless I could buy those parts to fix it. The griddles are well seasoned and the waffle maker is always a huge hit when my grand babies are around! THANK YOU Black & Decker.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 9, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m happy that your waffle maker has served you so well for so long, but I’m sorry to hear that the hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very disappointed
on July 19, 2016
Posted by: Krystal
Gender:Female
Glad to see im not the only one with issues. Tried making waffles for me and my 2 sons and the waffle stuck bad to wear im scrappi g it off. We were all very disappointed with the Black & Decker waffle maker. Never again will i get one
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the waffles sticking to the plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not working less than a year.
on February 29, 2016
Posted by: Ummaysha
from Canada
Gender:Female
I bought it less than a year now it's not heating up.I can not use it anymore.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 29, 2016
Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that your waffle maker has stopped working. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not Useable
on February 14, 2016
Posted by: Consumer1995
from Regina, SK, Canada
Gender:Male
Got this waffle maker for Christmas and went to use it for the first time this morning (Valentines Day). The elements under the cooking plates would not heat up past a "mild warm to the touch", even after leaving it plugged in before cooking for 30 minutes . The warming light would never stay on, as per the instruction booklet. Ruined morning brunch with the family.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 15, 2016
Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that your waffle maker is not heating properly. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Would not recommend at all.
on February 14, 2016
Posted by: Bill Z
from Wayne, NJ, United States
Gender:Male
I have used it 3 times with the same result. Top doughie, bottom over cooked and it sticks even after spraying with vegetable spray. See pic. Very unsatisfied. Throwing this way and finding a different brand. I wish I had my mothers old one 1960 I should have changed the plug.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 15, 2016
Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that you’ve been disappointed with the results your waffle maker delivers. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com