Customer reviews from blackanddeckerappliances.com
Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Customer Rating
1
Terrible. Don't Waste Your Money
on January 16, 2017
Posted by: RJ10
from Frederick, MD, United States
Bought the waffle maker and conditioned as it said. The bottom ALWAYS sticks. Ive tried 6 times and I re-conditioned twice. Don't waste your money unless you consider non-stick as everything sticks. The top did not have the same issues
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that your batter has been sticking to your waffle plates. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Wish it was better
on January 15, 2017
Posted by: Workinmama2
from Michigan, United States
Gender:Female
I asked for a new waffle maker for Christmas. My old one was about 20 years old. I figured it was time. Gave it away. So, this morning I used it for the 1st time. It doesnt cook evenly, closer to the back cooks faster, and the top never got hot enough. And the last one stuck to the bottom, crispy, yet raw in the middle. So dissappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about your disappointment with your waffle maker’s design and results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
hinge retainer clips
on January 3, 2017
Posted by: dwmazur
from Angier, NC, United States
Gender:Male
[This review was collected as part of a promotion.] I have replaced the plastic clips on the hinge too many times due to poor construction. Why is there a better retainer for this item.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your waffle maker’s hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
WORKED ONE DAY! NON-STICK COATING OFF
on January 1, 2017
Posted by: Het6206
from California, MD, United States
Gender:Female
Got this for Christmas and used it once (worked okay.. Wasn't the greatest) Tried to use it again 7 days later and all of the non stick coating started coming off onto the waffles. What a waste! Better get a refund!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 4, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that the non-stick coating is peeling. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Love these waffles but the nonstick is coming off
on November 20, 2016
Posted by: Jill
from Martinez, CA, United States
Gender:Female
My family lives the size and thickness of these waffles. This is our second waffle maker like this one. We have only had it maybe 6 months and now the black from the nonstick surface is coming off on my waffles. I have to throw this machine away now!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 22, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your non-stick coating has been peeling. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great waffles..BUT!!
on November 12, 2016
Posted by: Nesha127
from Eustis, FL, United States
Gender:Female
I bought this waffle maker a few weeks ago, but just used it today. It does cook the waffles too long if you follow the ready light, it practically burnt them, and the waffles were always in the top of the waffle maker, not the bottom, but they didnt stick. so i decreased the time to about 2.5 mins and it was a little better and the waffles stayed in the bottom part. After about 6 to 7 uses, the hinge on the right side broke, i noticed how flimsy it seemed to be, so i was really careful, and very gentle when closing it, i also used a pot holder, because the cool touch handles got kind of hot. The waffle maker still seems to shut with the hinge on the right side broken, but i still unplugged it and let it cool down, the extra batter is still sitting there. Are there replacement hinges i can buy separate to replace the broken ones? I think that once i can get the time right and the broken hinge fixed (im good at improvising), this waffle maker will probably be a good buy!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 14, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m delighted to learn that you’ve been happy with the results, but I’m sorry to hear the hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worked for about 1 month
on October 16, 2016
Posted by: SurgicalAssist
from Kingston, ON, Canada
Gender:Male
Worked well for the first few morning I used it (usually on weekends). Then more and more often the batter would stick to the plates. It's totally useless now!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 18, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear food has been sticking to your waffle plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good and bad
on October 13, 2016
Posted by: Granddad Waffle Maker
from Summerville, SC, United States
Gender:Male
We have 2 WMB500 Belgian Waffle Makers. The first one we bought, after a few uses the plastic hinge pivots broke and the waffle maker just doesn't make waffles that easily now. We bought another WMB500, I can make 2-3 waffles then the waffles stick and tear apart when we try to open the top. I have used non-stick spray to finish making the waffles needed. If I could get new hinge pivots the first waffle maker would be good (it did not stick and tear the waffles).
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 18, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that your waffle maker’s hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com