Customer reviews from blackanddeckerappliances.com
Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Customer Rating
5
Many years of service
on October 2, 2017
Posted by: Scubaman
from Runaway Bay, St. Ann Parish, Jamaica
Gender:Male
Still going strong after 10+ years. I use Aunt Jemima mix and always spray the surface with Crisco oil spray. Pre-heat griddle until light goes out. Fill area to 3/4 & close lid. Watch for a reduction in steam coming from the sides (usually as the light comes.back on) and your waffles are ready to eat.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Broken Hinge pins
on September 17, 2017
Posted by: jacob
from Napa, CA, United States
Gender:Male
We are overall happy with the functionality of this waffle maker but...you can probably guess what our problem is. Both hinge pins have broken and I am concerned about the safety of the product with the pins broken. Any way we can get 2 new pins. I can not seem to find them at a price that is lower than a new one.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 20, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad that your waffle maker has served you well, but I’m sorry to hear that the hinges have broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome!!!
on August 9, 2017
Posted by: Lirpa
from Wilburton, OK, United States
Gender:Female
I've had my black & decker waffle maker for almost 21 years & it still works great!!! The only problem I've ever had with sticking is if I removed the waffles too soon. I don't add oil or anything else & my waffles come out perfectly. I'll definitely be buying another one when this one finally gives out.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Unreliable waffles
on May 21, 2017
Posted by: Pancakesforbreakfast
from Raleigh, NC, United States
Gender:Female
We have had this barely 2 years and it has slowly been getting worse; I won't be using it again. The waffles were good only every 3rd one or so, the light to flip it came on sometimes and sometimes not, and now the hinge has failed so that it's nearly impossible to close it. Every time I used it I remembered why I hadn't used it in so long. Bummer.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 22, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the frustrations you’ve experienced with your waffle maker’s results and the broken hinge. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome appliance!
on April 9, 2017
Posted by: Jobe
from Toronto, ON, Canada
Gender:Female
Followed the instructions on line and made family fabulous waffles! Thank you B&D!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Hinges don't last
on March 6, 2017
Posted by: Mason
from PA, United States
Gender:Male
Makes a decent waffle, but the hinges broke after only 2 uses.... Seems many others have had this problem.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 8, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Hinge caps broken.
on February 19, 2017
Posted by: KeKe
from Florida, United States
Gender:Female
Hinge caps fall off/break. This is a real safety issue.
I
I
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Hinge caps broken
on February 17, 2017
Posted by: GregW
from Pasadena, MD, United States
Gender:Male
Waffle maker works great, except both hinge caps have broken, so the hinge comes apart.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 21, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad your waffle maker has been performing well, but I’m sorry to hear that the hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com