Customer reviews from blackanddeckerappliances.com
Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Customer Rating
2
Stopped Working
on February 7, 2018
Posted by: Breynerb
We have had this waffle maker for about 3 years and it has stopped working. I was using itone morning andnit stopped mid waffle. So frustrsting.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 9, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle maker. We strive to provide products of only the highest quality, and your satisfaction is a top priority for us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Don’t bother
on January 21, 2018
Posted by: Notmakinwaffles
from Columbus, OH, United States
Gender:Female
I purchased the Belgian Flip Waffle Maker and used it for the first time this morning. I used the suggested cinnamon waffle recipe that you provide on the box. Why do you suggest that recipe? There is so much grease embedded in the grids that it seems impossible to clean. I’ve been trying for two hours to clean it. Maybe it’s a good waffle maker, but I’ll never know. Now I have to buy a new one - thanks.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 22, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that you’ve been frustrated with cleaning your waffle maker. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Don't waste your money
on January 11, 2018
Posted by: marmar
from Nanaimo, BC, Canada
Gender:Female
Waffles stick and break apart. Crisp on the outside, still raw in the middle after six minutes.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, January 12, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that your waffles are not completely baking through. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very disappointed
on December 31, 2017
Posted by: Nicole Tripp
from Maine, United States
Gender:Female
Only used a hand full of times and now it won't heat up. Loved it before but now it's useless.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 5, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad that your waffle maker was working well initially, but I’m sorry to hear that it has stopped heating. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Makes Perfect Waffles
on December 29, 2017
Posted by: Theresa1127
from Milford, OH, United States
This was a gift last year and we love it. It makes the best waffles and the grandkids love them. The only problem is the hinges don't last. The first one broke about 3 months ago. We took extra care in using, cleaning and storing. This morning the other hinge broke. B&D knowing this product is going to get used a lot , I think you would make a non-corrosive metal hinge that would last. All of my small appliances are Black & Decker.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 2, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m thrilled to hear that you love your waffle maker, but I’m sorry to learn that the hinges have broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great value, great waffles!
on November 25, 2017
Posted by: bygardener
from Columbus, OH, United States
I have had this waffle iron for years. I have experimented with various recipes (from whole wheat, to the 'waffle of insane greatness'), they all come out perfect when you wait until the steaming ends. I am actually on my second iron, the first is still working but the hinge pins are broken which was frustrating. Rating would be excellent, except for these pins. I have read that replacement pins are available, and I would love to get replacement pins so I can give the one iron I have stored to my daughter.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 29, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m thrilled to hear that your waffle maker has been serving you so well, but I’m sorry to learn that the hinge has broken. The hinge is available as a replaceable part, and I'd be happy to assist you with getting a replacement. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Love it!!
on November 2, 2017
Posted by: Leighan09
from Fort Worth, TX, United States
Gender:Female
Works very well nonstick hasn’t been an issue and we have had it roughly 9 years or so. Only issue is the hinge pin things have broken. Would love to get those replaced please!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 3, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m thrilled to hear that your waffle maker has been serving you well for almost a decade! You’ll be happy to know that the hinge is available as a replaceable part, and I’d be happy to assist you with this. Please reply to the email I've sent from youropinionmatters@spectrumbrands.com so I can work with you on a solution.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Sticks every time
on October 29, 2017
Posted by: Pbno32
Gender:Male
Even after coating the "non-stick" plates with cooking oil, my waffles stick and get ruined. I want a refund.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 1, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that food has been sticking to your waffle plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com