Customer reviews from blackanddeckerappliances.com
Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Customer Rating
4
Fluffy soft waffle
on June 27, 2020
Posted by: Hallie86
from Las Vegas
Gender:Female
Made a great fluffy soft waffle. There was a piece that was chipped off of the handle when I got it out of the box. Had to super glue it back on.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 3, 2020
Thank you for offering your feedback regarding your Black+Decker Belgian Waffle Maker. I'm glad to hear that your waffle maker is working well for you, but I’m sorry to hear your handle was chipped in the box. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great!
on May 1, 2020
Posted by: Cc82
from Maryland
Gender:Female
[This review was collected as part of a promotion.] I bought this product to make some waffles during this quarantine time. My waffles have come out great, no issues so far. Great product, and hopefully it lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
After a year, it's not nonstick anymore
on June 6, 2019
Posted by: Katie12
from Ontario
Gender:Female
I have used this every weekend for a year. I wiped the pan with kitchen paper towels after use. After a year, It's not non-stick anymore. Very disappointed. And it seems I can't replace the pan.
Response from blackanddeckerappliances.comBy Jim, Customer Service, June 7, 2019
Thank you for offering your feedback regarding your Black + Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two-year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
3 years work - excellent
on June 6, 2019
Posted by: Aleksa1
from Devon, PA
Gender:Female
of course I will advise you to visit Liege (Belgium) and try there best waffles ever, but if you skilled a little bit and can cook using recipe from internet you need this machine to make it easier faster and will help you save money on waffles purchased in store.
we use it for Belgian waffles, pancakes as sweet as sour one
we use it for Belgian waffles, pancakes as sweet as sour one
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Does a great job of cooking waffles, however....
on April 22, 2019
Posted by: PJ10
from IL
Gender:Female
I have only made waffles with it about 8 times and the hinge just broke. Is there any way to get replacement pieces to push in the sides where the lid pivots? This seems to be a weak point from other reviews. Has anything been done to remedy this weakness?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 24, 2019
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad your waffle maker started out working well, but I'm sorry to hear about the trouble you’ve experienced with its hinges. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not recommended
on March 19, 2019
Posted by: Vladimir
from North york, on
Gender:Male
[This review was collected as part of a promotion.] We got it two years ago. Was used average once in two months. Now went to the garbage because of becoming sticky.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 21, 2019
Thank you for offering your feedback regarding your Black+Decker Belgian Waffle Maker. I’m sorry to hear of the difficulties you had with your waffle maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Totally sucks!!
on February 4, 2019
Posted by: Maritzaruiz55
from Chico, California
Gender:Female
I barley bought this 2 days ago since I love other black and decker products....but real real terrible waffles being the first time my boyfriend tried them and he hated them....so embarrassing. They came out all soggy and all discolored not one normal golden brown color and it releases a nasty chemical taste. Would definitely NOT recommended at ALL.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 5, 2019
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle maker's results. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Great waffles & Bad hinges
on January 19, 2019
Posted by: Lewis Zellmann
from Monaca, PA
Gender:Male
We were given the waffle maker as a present. It makes great waffles but the hingle pegs holding it together is made of a brittle plastic. The hinges spontaneously broke into pieces after a few months.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 23, 2019
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle maker's hinges. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com