Customer reviews from blackanddeckerappliances.com
Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - 4 waffle Black/ Stainless Steel Belgian Waffle Maker - Silver
Customer Rating
2
wmb500 Waffle Iron
on February 22, 2012
Posted by: Carolyn
from Alamosa, Colo.
Gender:Female
Product makes great waffles but I can't say much about the craftsmanship of the product. If everyone who buys one of these waffle irons uses it once or twice and the hinge caps break, then B&D is going to start to ge a bad name. There should be an upgrade for everyone who bought on of these. The hinge caps should be made of cast aluminum or they should be solid up to the lock. Like I said, makes good waffles but poorly built.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
poor quality hinge
on February 20, 2012
Posted by: NoWafflesInHamburg
Gender:Male
I purchased the waffle maker around the Christmas holidays 2011. After the first use, the left cap/hinge broke! Shortly after that, the right cap/hinge broke. I was very disappointed and will never purchase another Black & Decker kitchen appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
hinge broke durning second use
on February 5, 2012
Posted by: bad waffle maker
from Monroe NC
Gender:Male
seems the hing has problems. check this product out before you buy.
i cannot recomend this product.
i cannot recomend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Toilet Seat Bolts Fix Design Flawed Waffle Maker
on January 31, 2012
Posted by: whatsthat4
from Chicago, IL
Gender:Male
I received this waffle maker for Christmas. I followed the instructions carefully. Cleaned and oiled for first use, even threw away first waffle as per instructions. I used it on four occassions making 4 waffles each time. Using same technique each time, the waffles don't always turn out the same. Some are more done than others, so don't look for perfect waffle every time here. There is a crevice between the handle and the hot plate, the batter always finds its way in there and there is no easy way to clean that. My biggest complaint with this waffle maker is the plastic hinges broke off on both sides. If I weren't a mechanical engineer I would have thrown the thing away, but I used some unsused bolts from a toilet seat hinge and I'm still making waffles. BTW I'm not sure if the handles come off, they used what appears to be some kind of H shaped head screw or fastener. If it stops making waffles I will investigate further.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broke after one month use
on January 31, 2012
Posted by: Sadlydissappointed
from Louisiana
Gender:Female
I received this product as a gift. The waffles tasted great, but the hinges to the lid broke after three uses. As far as quality goes I would say this is a poorly manufactured product.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Problems with Hinge Caps
on January 28, 2012
Posted by: Supplier Quality Manager
from Hopkinton, MA
Gender:Male
We received this waffle iron as a holiday present in 2011. It worked well, but the hinge caps broke after the 2nd use in late January 2012. The hinge caps are made from cheap plastic. So the top of the waffle maker does not stay attached to the bottom. It comes apart when you lift the top of the waffle maker to open it. This can also make for a potential safety hazard since the electrical elements are on both sides of the iron and wires run between both halves of the waffle iron. I attempted to obtain replacement caps from the authorized repair firm via the web and found that I could buy a new waffle maker for the price of both caps.
I now have a wire holding the top and bottom of the unit together because I didn't want to waste my $ on more hinge caps that would break.
My sister also has the same waffle maker and suffers from the same issue. So, this is a design flaw with the unit. I am very disappointed that the company did not identify this as a weakness with the unit before they released it to production.
If you are willing to deal with the waffle make coming apart, buy it. If not, spend a little more and make sure the hinges of the waffle maker you buy are of decent quality so you don't waste your $.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
poor quality
on January 22, 2012
Posted by: Colleen E
from Park Rapids MN
Gender:Female
I bought this waffle maker for Christmas. After the 3rd time I used it, the hinge that holds it together, so you can lift the top up, melted and fell apart. I had really like the way it cooked and was so satisfied till this happened. Why they would make this part out of plastic when it get so hot there when it cooks, I'll never understand. I'll never buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Makes great waffles
on January 22, 2012
Posted by: WaffleIron Gift
from San Diego, CA
Gender:Female
Although, this waffle maker makes beautiful waffles the craftmanship is very, very poor. I was given one and upon opening up the waffle maker the PLASTIC screw for the hinge broke. I thought hey no problem, exchange it for a new one. Got the new one in and used it 2x...the PLASTIC screw on the waffle maker broke off the hinge again. Hmmm, could it be because the waffle iron gets so hot that it affects the PLASTIC screw. NOT a smart design! Sad to say that this product is not worth the money. Save your money to buy a better well designed waffle maker. Dissappointed as Black & Decker is a brand that I always recall as a great quality company. Not for this product!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com