Customer reviews from lg.com
LG - 8,000 BTU 115V ELECTRONIC SMART WAC W/REMOTE - WHITE
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
12
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for LG - 8,000 BTU 115V ELECTRONIC SMART WAC W/REMOTE - WHITE
Customer Rating
5
Great look, quiet and powerful!
on August 11, 2024
Posted by: Cool queen
[This review was collected as part of a promotion.] This air conditioner is a great buy!! It cools my large living room in the matter of minutes it's quiet and I love the look of it. So happy with it!😁
Written by a customer while visiting lg.com
Customer Rating
5
Love the remote !
on August 18, 2024
Posted by: tomchal
from burl. n.j.
Does a GREAT job cooling Our large bedroom ! Good buy !
Pros: ease of use
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Cools great!
on August 31, 2024
Posted by: Joe 92295
We have had no problems so far. Works great since we purchased it.
Response from lg.comBy ^Rich, LG Digital Care Team, February 20, 2026
Hi Joe, we appreciate you sharing your experience. We understand how important reliable cooling is, and it’s great to hear your 8,000 BTU Smart Wi‑Fi Enabled Window Air Conditioner model LW8024RSMY has been working well since you brought it home. Strong cooling performance and dependable operation are exactly what this unit is designed to deliver.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Love Love Love
on September 19, 2024
Posted by: Amy774
[This review was collected as part of a promotion.] Bought this when our big AC died for a week. It is an awesome AC. I want to replace all my window units with one. Love the WiFi option and being able to see temp when at work and control it as well.
Written by a customer while visiting lg.com
Customer Rating
1
Big waste of money
on June 24, 2024
Posted by: Reedums
from Anacortes wa
Very poor performance does not cool to the temperature set at in a insulated room smaller that 350 sqft wish i had read the reviews before purchasing. My mistake but lg’s lost a customer for any future products if you can’t deliver a product that you advertise you should not be selling it.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 26, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing poor performance with your LG LW8024RSMY window air conditioner. I can imagine how frustrating it must be to have a product that doesn't meet your expectations, especially when you're relying on it to keep your room cool.
I want to acknowledge your disappointment and apologize for not meeting the standards you expected from our product. I understand that you did your research and still ended up with a product that didn't deliver, and for that, I'm truly sorry.
I want to assure you that we take all feedback seriously and will look into this issue immediately. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge your disappointment and apologize for not meeting the standards you expected from our product. I understand that you did your research and still ended up with a product that didn't deliver, and for that, I'm truly sorry.
I want to assure you that we take all feedback seriously and will look into this issue immediately. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
4
cools great !
on July 19, 2024
Posted by: tomchal
from n.j.
Cools our large bedroom , we love it ! The remote is a feature we really like
Pros: ease of use, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It is just what was needed for the room.
on July 20, 2024
Posted by: George49
from Brooklyn New york
[This review was collected as part of a promotion.] I needed an air conditioner and chose this product and I am very happy with the results.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great
on July 27, 2024
Posted by: Bzoh
[This review was collected as part of a promotion.] So far so good I like it specially the WiFi it’s cool
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com