Customer reviews from dewalt.com
Dewalt - 20V MAX Lithium Ion Cordless Right Angle Drill (3/8-Inch)
Average customer rating
2.9
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
14
52%of customers recommend this product.
(
16 out of
31)
Customer Reviews for Dewalt - 20V MAX Lithium Ion Cordless Right Angle Drill (3/8-Inch)
Customer Rating
2
Great as a drill but never worked on Low speed
on November 12, 2019
Posted by: sr27seth
from California
I've been using this tool a lot since I purchased it but there seems to be a design flaw as I see in other comments that the Low speed (1) does not function for other people as well.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
4
right angle drill
on May 30, 2020
Posted by: Cgk9
from Roseville, CA
[This review was collected as part of a promotion.] Pirchased about 1 month ago for a job. needed the drill due to limited space. The drill works Grear fit right where it needed to.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
1
Chuck stopped engaging
on August 31, 2021
Posted by: dreed
from Ohio
Bought this for the random cases I needed to drill in tight spaces. I used it only a few times and then the check started acting up. Most of the time after I release the trigger the chuck disengages from the drive gear and I have to push it back in before it will work again.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Burned Out Within a Year
on March 29, 2023
Posted by: Snagglewhen
from Crowley, Texas
I bought this to drill in tight spaces where for normal drill would not reach. In the same vein as other reviews, this thing worked great when I was just drilling small 1/8" holes with it. As soon as the drill encountered an obstacle with a larger bit the motor smoked and smells like burning plastic. It still spins but has excessive sparking, noise, and continues to smell like burning plastic.
No, I would not recommend this to a friend.
Response from dewalt.comBy Roxy, DEWALT® Social Media Team, April 1, 2023
Hello Snagglewhen, I appreciate your feedback on the DCD740B 20V MAX* Lithium Ion 3/8" Right Angle Drill/Driver (Tool Only) and I'm sorry to hear the motor started to smoke. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 6819271 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Roxy DEWALT Social Media Team
Thanks, Roxy DEWALT Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Dewalts Mistake
on May 21, 2019
Posted by: JYoung
from PA
Worked great...the first time, but I only got about a half dozen uses out of this product in six months time. I am a busy electrical contractor and I bought this for the "every once in a while" tight spot to drill a hole for wiring. and it burnt up with a simple 3/4" bit. I personally love Dewalt tools, and this doesn't sway me, but wont purchase another one of these.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
brand new and doesnt work
on February 6, 2018
Posted by: EvanV
from Maryland, USA
Gender:Male
Got this in a combo kit. No need for it really so never used it. Went to sell it now three months later and trying it for the first time and there is a grinding noise on speed one. And cant be used because as soon as you touch the chuck it makes a plastic grinding noise and the chuck stops spinning but the motor keeps going. So it cant be used on speed one. Speed two works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Non-durable
on July 16, 2019
Posted by: Jerry in Alabama
from Huntsville, AL
I bought this two weeks ago to use on wiring a new house. It worked fine drilling one inch holes through the webs of i-joists, but stalled drilling through a sill plate. Unfortunately, once it stalls the stall current smoked the motor before I managed to get off the trigger. It's dead now after about ten minutes total operation.
No, I would not recommend this to a friend.
Response from dewalt.comBy Dewalt, Dewalt, November 19, 2025
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the address you have provided and have assisted you with this issue.
Thanks
DeWalt®
Social Media Team
Thanks
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com
Customer Rating
1
Waste of money
on June 27, 2024
Posted by: Kwright
from Osawatomie, Kansas
[This review was collected as part of a promotion.] I’ve went through two of these right angle drills now. First drill was a disappointment and didn’t last long, motor burnt up after a few times using it. Ordered my second one in June (hoping DeWalt had upgraded the motor), burnt up on the first day of using it. I was using a 5/8 Diablo paddle bit, started getting hot after a short time using it, and then the motor burnt up. Before the two DeWalt angle drills, I had a Ryobi angle drill, and it literally outlasted both of these. I’d hoped I had just gotten a bad one on the first one I bought, but obviously not. Would not purchase this drill until DeWalt comes out with a better version.
No, I would not recommend this to a friend.
Response from dewalt.comBy DeWalt, June 28, 2024
Hello and thank you for your review. We appreciate your feedback and would like to assist you in finding a solution. We have sent you an email to the address provided in your review. Please check your spam folder as it may have landed there. Customer support can also be reached at any time by emailing WECARE@sbdinc.com.
Thanks
DeWalt®
Social Media Team
Thanks
DeWalt®
Social Media Team
Written by a customer while visiting dewalt.com