Customer reviews from dewalt.com
Dewalt - 20V MAX Lithium Ion Cordless Right Angle Drill (3/8-Inch)
Average customer rating
2.9
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
14
52%of customers recommend this product.
(
16 out of
31)
Customer Reviews for Dewalt - 20V MAX Lithium Ion Cordless Right Angle Drill (3/8-Inch)
Customer Rating
1
Worked less than something from HF
on January 8, 2020
Posted by: Matty D
from NH
Finally bought one of these for those tight spaces. Worked on several occasions but just recently burnt itself out. Lasted less than a year.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
1
Good functionally but but went up in smoke
on November 6, 2020
Posted by: Anonymous
from California
I really love DeWALT power tools and I own at least a dozen cordless tools and several corded ones. Nothing but great performance and reliability. But this right-angle drill is an exception and I am disappointed with DeWALT. While drilling holes through studs to wire my new house it overheated and went up in smoke. I liked the drill a lot until it failed, enough power for what I need and very compact. First DeWALT tool I have had fail on me.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
2
Not for heavy duty
on June 10, 2022
Posted by: Beantown256
from Waltham, MA
I had a similar experience to a few other reviewers here. On the first house I ran wire in, this thing burned up. When I was drilling 3/4 into the studs, this thing was butter. However, when I had to drill through the sill plate, it got bogged down and I began to smell burning plastic and seeing black smoke coming from the drill. It still works, but it gets piping hot after maybe 5 minutes of work. I would not recommend. If you’re trying to drill holes, pony up for a hole hog.
No, I would not recommend this to a friend.
Response from dewalt.comBy CS, September 29, 2022
Hi, we're sorry to hear of the trouble you are having with your DCD740B. We would appreciate the chance to speak with and assist you. Please send us an email at wecare@sbdinc.com so that we may assist you further with this matter. Please reference ticket # 5585404.
Many Thanks,
Mitzy
Social Media Rep
Many Thanks,
Mitzy
Social Media Rep
Written by a customer while visiting dewalt.com
Customer Rating
5
One of the best tools I own
on February 19, 2018
Posted by: Jim4257
from VA, USA
Gender:Male
Bought this to access tight areas when construction cabinets and needed to reach the attachment screws for the drawer slides in a narrow cabinet. It did exactly what I needed it to do. I have used it many times since then and it always performs flawlessly.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
Kicks ___ so far
on April 10, 2018
Posted by: DaVig
Gender:Male
I feel bad for the folks who had theirs burn out - recent production problem maybe? I bought mine just over a year ago. Have used it a lot with a six inch long 1” boring bit to bust through 2x's - studs and doubled up top plates - when pulling cable. Chews through everything no problem. I guess it's when it works it works well.
I would recommend this to a friend!
Written by a customer while visiting dewalt.com
Customer Rating
5
The only drill I use constantly.
on June 5, 2018
Posted by: Karl
from Iowa
I bought this thing almost 7 or so years ago and used it almost daily for a range of carpentry projects. This thing is so tough and durable, even taking a (ok, a few) 12 foot drop onto concrete, this thing is so tough. This has been my first Dewalt tool, and it's been so great I've ended up replacing almost all my other tools with Dewalt because of this drill.
My only complaint is they need to upgrade this to a brushless model.
Written by a customer while visiting dewalt.com
Customer Rating
1
Burned up
on July 29, 2018
Posted by: JoeB
from Ricerside, Ca
I used the drill for the first time and the motor started sparking and smoking. I was drilling a 3/4 inch hole in a stud. I was not able to finish the home. The drill was returned to the store.
No, I would not recommend this to a friend.
Written by a customer while visiting dewalt.com
Customer Rating
2
Patiently Waiting For An XR.....
on August 30, 2018
Posted by: SparkyND
from Bismarck, North Dakota
I have used this drill for over two years as an electrician, only driving screws and occasionally using it for drilling holes in mild steel to tap threads for ground lugs. I made the fatal mistake of using it to drill three 1" holes with a holesaw in steel studs and before I was done drilling the third hole I saw a plume of smoke exit the drill and started crackling. I don't abuse my drills and I usually use heavy duty corded drills for repetitive high demand applications, so needless to say I was surprised that I toasted this thing after a few holes in some flimsy steel studs. I am a DeWalt fan and have invested heavily in the 20V/Flexvolt platform so I'm really hoping DeWalt puts some time and money into developing an XR variant that is tougher and can survive a little longer.
Written by a customer while visiting dewalt.com