Customer reviews from www.schlage.com
Schlage - Encode Metal Wi-Fi Deadbolt - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(512 Reviews)
Open Ratings Snapshot
Rating breakdown 512 reviews
5 Stars
433
4 Stars
61
3 Stars
10
2 Stars
2
1 Star
6
96%of customers recommend this product. 
(
433 out of 450
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Metal Wi-Fi Deadbolt - Satin Nickel
Customer Rating
5 out of 5
5
Wouldn't buy a different lock
on September 12, 2026
Posted by: BoiseAirbnbManagement
from Boise, ID
[This review was collected as part of a promotion.] I use these locks for our Airbnb hosting business in Boise. We're an Airbnb property management company in Boise and use Schlage exclusively for their reliability, ease of installation, connectivity with our management software interface. Guests love them for their security!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Best door Lock!!!
on September 12, 2026
Posted by: Justjenellblue
from NM
[This review was collected as part of a promotion.] This is the best thing I ever did for my house!!! I love it so much!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
I Like it!
on September 11, 2026
Posted by: Excellent lock!
[This review was collected as part of a promotion.] Works great. Connects easily and very easy to install.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features and easy to use
on September 11, 2026
Posted by: Tjr825
[This review was collected as part of a promotion.] Encode is easy to install and set up in the app. The ability to set up users and codes right from your phone and get notifications is a great feature.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Solid door lock but trouble with the app
on September 9, 2026
Posted by: MuffinEater
from Winston Salem, NC
[This review was collected as part of a promotion.] The lock itself works great and actually prevented a break in attempt at my apartment just last week. The auto lock feature is really helpful because I know my door will always be locked which gives a lot of piece of mind. The WiFi feature and updating the software has not worked on my phone and has been a struggle to get to work in the last few days, I wish it were more clear why the update is failing and why my internet won’t connect. One improvement I would like would be to remotely turn off the keypad based on a schedule for when I travel for work or am out of town.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great, can be improved
on September 9, 2026
Posted by: SnSmom
from Metro Detroit, MI
[This review was collected as part of a promotion.] I appreciate that all family members can use the lock without needing a key. I have issues with the battery. The app always shows 94%, so it’s hard to know when to replace the batteries until it’s too late and you’re locked out. Maybe the beep should be a different tone or pattern when the battery gets below 20%, along with the app should have a better read on battery life.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
GOOGLE HOME COMPATIBLE
on September 8, 2026
Posted by: mlopez2124
[This review was collected as part of a promotion.] Works great, connects to Google Home, have had zero issues
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Simple and easy to use
on September 8, 2026
Posted by: Little Old Person
[This review was collected as part of a promotion.] This is the second house I've put this lock on and I'm just as pleased with this as the first place input one on. They're easy to install, easy to use, and easy to connect to whether I'm at home or away. At my last place I installed one for security when I was away from home and in an emergency we had it really paid off to be able to unlock that from long distance. The app on my cell phone is super easy to use to lock/ unlock or assign either one use or longtime codes for people I want to be able to enter the house.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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