[This review was collected as part of a promotion.] We have 5 of these locks. One of them stopped working where it recognized the code but the bolt would not turn any longer. We had to return/exchange it. Another one did the exact same thing but magically started working again later that same day after several additional attempts.
Another lock all of a sudden disabled the Turn Lock feature so you have to enter the code to lock the door now as well. We have attempted to enable it and have reset the lock to factory settings as well with no luck. It’s quite aggravating to have to enter the code to lock it each time.
We also tried replacing the battery with a new battery in each case above with no luck.
When the locks are working they are great locks and we love them, but they have too many random issues/errors.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Simple easy install
on November 2, 2024
Posted by: LISA581
from Mooresville NC
[This review was collected as part of a promotion.] Easy install, coding took some time. Can only program one code.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great product
on November 3, 2024
Posted by: Kjm5151
from Atlanta, GA
[This review was collected as part of a promotion.] Quality product. I bouhgt it today and installed it in 15 minutes.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy installation instructions
on November 3, 2024
Posted by: SallySue
from Wichita Falls, Texas
[This review was collected as part of a promotion.] Easy to install. I didn’t realize when I purchased that it didn’t lock and unlock automatically after code was entered, but still pleased with product.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Had for years at home. Moved out and got my own.
on November 3, 2024
Posted by: Ralhavoc
from Kansas City
[This review was collected as part of a promotion.] My family have been using these for many years. Always worked great and do exactly what you need them to do. They last and we have had no issues with degradation in the nearly 10 years of use. So when I moved out on my own went and got me one for my entry way. Easy install and convenient use. The price can be a pain point, but once you buy it only upkeep is a 9 volt.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Reliable, battery-efficient, and secure
on November 4, 2024
Posted by: ElectricCo
from Lexington, KY
[This review was collected as part of a promotion.] We've been using one of these daily for over 8 years, and we've only recently completed the second battery change. Since this design has the user operate the bolt as opposed to using a solenoid, it barely uses any battery. We haven't had any issues other than low battery. (And my one complaint is I wish it did have some sort of explicit low battery indication rather than just becoming unreliable. If you don't want to risk it possibly not working, it might be a good idea to change the batteries yearly like smoke alarms.) We've just installed our second one on a different door, and installation is a breeze. The most difficult part is chiseling the door frame further for the longer bolt since I was replacing a shorter, less secure deadbolt. Super convenient, seems no less secure than typical residential keyways, and no unnecessary internet or Bluetooth connection.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Beautiful ,Safe end Convenient
on November 4, 2024
Posted by: Gr8gma
from Arapahoe NC
[This review was collected as part of a promotion.] I have purchased at least 3 of these and love that I no longer need to carry keys when I go out. I love the long deadbolt for safety I am a 75 year old grandmother. I installed it in 10 minutes
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy to install! Works very well.
on November 5, 2024
Posted by: JP99
from Dallas TX
[This review was collected as part of a promotion.] Don’t have to worry about the kids losing the key. Just memorize a 4 digit pass code. Easy to install no problems!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com