Customer reviews from www.schlage.com
Schlage - Steel Electronic Deadbolt - Satin Nickel
Average customer rating
4.8
(2,089 Reviews)
Rating breakdown 2,089 reviews
5 Stars
1,771
4 Stars
261
3 Stars
40
2 Stars
7
1 Star
10
98%of customers recommend this product.
(
1,904 out of
1,951)
Customer Reviews for Schlage - Steel Electronic Deadbolt - Satin Nickel
Customer Rating
4
DIFFICULT HARDWARE INSTALLATION
on August 24, 2023
Posted by: Gordon
from Dublin OH
Gender:Male
[This review was collected as part of a promotion.] PHYSICAL INSTALLATION DIFFICULT
I INSTALLED THIS TO REPLACE A FAILED KEYPAD LOCK, USING EXISTING MOUNTING HOLES; THE INSTRUCTIONS ASSUME THIS SITUATION. THE INSTRUCTIONS ARE FINE FOR ORIENTING THE INNER AND OUTER LOCK COMPONENTS, MAKING THE ELECTRICAL CONNECTION AND BATTERY CONNECTIONS.
POSITIONING THE TWO LONG PHILIPS HEAD MOUNTING BOLTS THROUGH THEIR HOLES IN THE INSIDE LOCK PLATE IN ORDER TO ENGAGE THE THREADED RECEIVING HOLES IN THE OUTSIDE KEYPAD COMPONENT WAS EXTREMELY DIFFICULT. SOME ADDITIONAL ADVICE FROM THE INSTRUCTION SHEET COULD HAVE HELPED.
THE INSTRUCTIONS SHOULD SAY TO PASS THE SCREWS THROUGH THEIR HOLES IN THE INSIDE PLATE FIRST IN ORDER TO GET THEM PAST THE BLACK ODD-SHAPED PLASTIC PIECE WITH SLOT THAT THE LONG FLAT PART THAT ENGAGES THE DEADBOLT. IF THE MOUNTING HOLES WERE JUST 2-3 MM FARTHER APART, OR FARTHER DOWN ON THE INSIDE PLATE, THIS WOULD NOT HAVE BEEN AN ISSUE.
GETTING THE MOUNTING BOLTS TO LINE UP WITH THEIR RECEIVING THREADED HOLES ON THE KEYPAD COMPONENT WAS EXTREMELY DIFFICULT FIRST BECAUSE YOU CAN’T SEE THE BOLT ENDS AND RECEIVING HOLES, AND SECONDLY BECAUSE THERE IS ZERO TOLERANCE FOR POSITIONING THE ENDS OF THE MOUNTING BOLTS. THIS WOULD HAVE BEEN MUCH EASIER IF THERE HAD BEEN A TAPERED LEAD-IN TO THE RECEIVING HOLES.
FOR MY DOOR, THE SOLUTION WAS TO SAND THE MOUNTING HOLE ABOUT 2 MM WIDER. AFTER DOING THIS THE BOLTS COULD THEN BE ENGAGED WITH THEIR RECEIVING HOLES. THE INSTRUCTIONS COULD HAVE MENTIONED THIS. ONCE I DID THIS THE REST OF THE INSTALLATION WITH SMOOTHLY.
THE PROGRAMMING INSTRUCTIONS WERE GOOD, AND PROGRAMMING WENT SMOOTHLY.
THE INSTALLED LOCK FUNCTIONS WELL, ESJPECIALLY AFTER APPLYING SOME DRY TEFLON LUBRICATION TO THE DEADBOLT. THE APPEARANCE IS GOOD.
POSITIONING THE TWO LONG PHILIPS HEAD MOUNTING BOLTS THROUGH THEIR HOLES IN THE INSIDE LOCK PLATE IN ORDER TO ENGAGE THE THREADED RECEIVING HOLES IN THE OUTSIDE KEYPAD COMPONENT WAS EXTREMELY DIFFICULT. SOME ADDITIONAL ADVICE FROM THE INSTRUCTION SHEET COULD HAVE HELPED.
THE INSTRUCTIONS SHOULD SAY TO PASS THE SCREWS THROUGH THEIR HOLES IN THE INSIDE PLATE FIRST IN ORDER TO GET THEM PAST THE BLACK ODD-SHAPED PLASTIC PIECE WITH SLOT THAT THE LONG FLAT PART THAT ENGAGES THE DEADBOLT. IF THE MOUNTING HOLES WERE JUST 2-3 MM FARTHER APART, OR FARTHER DOWN ON THE INSIDE PLATE, THIS WOULD NOT HAVE BEEN AN ISSUE.
GETTING THE MOUNTING BOLTS TO LINE UP WITH THEIR RECEIVING THREADED HOLES ON THE KEYPAD COMPONENT WAS EXTREMELY DIFFICULT FIRST BECAUSE YOU CAN’T SEE THE BOLT ENDS AND RECEIVING HOLES, AND SECONDLY BECAUSE THERE IS ZERO TOLERANCE FOR POSITIONING THE ENDS OF THE MOUNTING BOLTS. THIS WOULD HAVE BEEN MUCH EASIER IF THERE HAD BEEN A TAPERED LEAD-IN TO THE RECEIVING HOLES.
FOR MY DOOR, THE SOLUTION WAS TO SAND THE MOUNTING HOLE ABOUT 2 MM WIDER. AFTER DOING THIS THE BOLTS COULD THEN BE ENGAGED WITH THEIR RECEIVING HOLES. THE INSTRUCTIONS COULD HAVE MENTIONED THIS. ONCE I DID THIS THE REST OF THE INSTALLATION WITH SMOOTHLY.
THE PROGRAMMING INSTRUCTIONS WERE GOOD, AND PROGRAMMING WENT SMOOTHLY.
THE INSTALLED LOCK FUNCTIONS WELL, ESJPECIALLY AFTER APPLYING SOME DRY TEFLON LUBRICATION TO THE DEADBOLT. THE APPEARANCE IS GOOD.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Done in a flash
on August 23, 2023
Posted by: Kasch
from Hammondsport
Gender:Male
[This review was collected as part of a promotion.] Instruction and installation was a breeze, complete in under 15 minutes
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy peezy
on August 23, 2023
Posted by: KASch
from Hammondsport, NY
Gender:Male
[This review was collected as part of a promotion.] Installation was a snap. Installed in just a very few minutes
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great features more than I expected
on August 23, 2023
Posted by: C.Parke
from ST George Utah
Gender:Male
[This review was collected as part of a promotion.] I just bought this product was very easy to install and change the codes. I would recommend this product to everybody
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
2
Quality
on August 23, 2023
Posted by: franko
from Rochester ny
Gender:Male
[This review was collected as part of a promotion.] Ultimately the product performs as advertised. The first one I purchased would not turn the deadbolt automatically and was very stiff. I thought it was my installation. I returned and purchased another one and checked the mechanism before leaving the store and it moved much free. The rest of the installation went well and it works great.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock easy to install
on August 23, 2023
Posted by: DonnaH
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] This is my second one of these locks and I was able to install the deadbolt myself without my husband’s help. I love the ease of use and the design! Great lock!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Very easy installation
on August 21, 2023
Posted by: Buddy1988
from Philadelphia,pa,19124
Gender:Male
[This review was collected as part of a promotion.] I always use these electronic locks for my properties they are easy to install and very secure thanks for making life easier with this deadbolt lock great product
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great
on August 19, 2023
Posted by: Linn
[This review was collected as part of a promotion.] Feels very sturdy and it's easy to use and setup!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com