Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8 out of 5
4.8
(3,698 Reviews)
Open Ratings Snapshot
Rating breakdown 3,698 reviews
5 Stars
3,220
4 Stars
374
3 Stars
65
2 Stars
22
1 Star
17
97%of customers recommend this product. 
(
3,474 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
5 out of 5
5
Great device with simple instructions
on September 25, 2026
Posted by: Islaslock
from Texas
[This review was collected as part of a promotion.] Installing the code plus lock device was a breeze. Simple/self control process and ready to use in minutes.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great option for tech enthusiasts
on September 25, 2026
Posted by: Judsonian
from Knoxville, tn
[This review was collected as part of a promotion.] Installed this smart lock because we did not want to carry keys. Opens with our watch or phone easily. The only change I would recommend would be an angle cut on the deadbolt. IInstalled this smart lock because we did not want to carry keys. Opens with our watch or phone easily. The only change I would recommend would be a angle cut on the deadbolt. I have to pull the door just a little bit to get it to lock.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
Replaced lock in less than a year
on September 25, 2026
Posted by: DaniGal
from Wellington, FL
[This review was collected as part of a promotion.] I’ve had to replace my lock 3 times in the last year.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Solid product
on September 25, 2026
Posted by: Mar907
from Wasilla alaska
[This review was collected as part of a promotion.] Love Schlage locks have them through out my house, would recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Magical lo c k
on September 24, 2026
Posted by: Jon b_one
from Boston
[This review was collected as part of a promotion.] This is my first smart lock experience. It’s been magical. I can now control access to the house for renters, cleaners, delivery drop offs, contract work, and friends with reassurance that each combination can be set then deleted as needed, from my cell phone, anywhere in the country!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Perfect lock providing great features
on September 24, 2026
Posted by: Sofresh87
[This review was collected as part of a promotion.] Very simple installation and aesthetically pleasing. I love being able to connect to WiFi and control via phone. It's also very durable and quick response time.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock!
on September 23, 2026
Posted by: Brooke4
[This review was collected as part of a promotion.] Love the lock! It works really well with the app and installation was a breeze. We’re super happy with the matte black look!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
2 out of 5
2
Connectivity
on September 23, 2026
Posted by: CajunWolf
[This review was collected as part of a promotion.] It seems I always have problems connecting your locks to the Wi-Fi. It would be helpful if they were dual band instead of just 2.4 GHz it should be able to communicate off of all modern radio frequency router signals.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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