Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8 out of 5
4.8
(3,263 Reviews)
Open Ratings Snapshot
Rating breakdown 3,263 reviews
5 Stars
2,851
4 Stars
324
3 Stars
56
2 Stars
20
1 Star
12
97%of customers recommend this product. 
(
3,099 out of 3,183
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
1 out of 5
1
Both units are crap.
on May 27, 2025
Posted by: Disappointed Dad
from Owensville, MO
Neither will connect to my WiFi, even when I cripple the router down to 2.4Ghz only... Something I haven't needed to do with over 20 other home automation devices in my home. And my router is less than 15' from either door. One of the units refuses to complete it's firmware update... I've tried six times and given up. Very disappointed in these Schlage products. Especially at their cost. Too late to return them or I would.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Best keypad lock
on September 19, 2024
Posted by: Michel888
from Vallejo, CA
[This review was collected as part of a promotion.] I recently purchased this lock and it's a must-have for your home. I love the convenience of being able to unlock my door without needing to grab my keys. I can unlock it with my phone or the keypad, and I can also add my family with their own codes. This lock is also connected to my Ring home security. I highly recommend this smart deadbolt.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
Horrible lock with lots of issues.
on October 22, 2024
Posted by: Rebelx25
from Crystal Lake, IL
[This review was collected as part of a promotion.] I bought this a little over a year ago. We’ve had intermittent issues using the apple key. The color is flaking off the metal which is interesting since we barely touch the lock or use the code. It does take multiple attempts using a phone or Apple Watch to trigger the lock.
Recently I purchased a new phone and my wife got a new watch. The lock would not allow either to open. Followed the suggestion of resetting the lock. Now the lock won’t recognize anything via apple home kit, it won’t even connect to a WiFi signal and I’ve tried different networks. So now we are stuck using the keypad to open anything which we could accomplish with a much cheaper lock
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Game changer!
on December 23, 2024
Posted by: alytho
from Washington, DC
[This review was collected as part of a promotion.] Love my Encode Plus. It’s been a lifesaver when I needed to leave my house before friends left or needed someone to grab something when I was away. Setup wasn’t bad either!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock!
on December 24, 2024
Posted by: Tyler and MarKee
from Arizona
[This review was collected as part of a promotion.] Our family loves these locks. We have 3 in our home. They are so easy to use and monitor who unlocks the doors. We give our family, friends and pet sitters unique codes and it makes life so much easier than a standard lock and key.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Amazing for AirBnb
on December 24, 2024
Posted by: Maf5442
from State College, Pa
[This review was collected as part of a promotion.] I bought this because it pairs with the air Bnb app. It’s extremely easy to install and is effortless to use since air Bnb creates new codes for every guest without me having to do anything. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
My favorite lock
on December 24, 2024
Posted by: Angie3
from Glens falls ny
[This review was collected as part of a promotion.] This is my third Schlage encode lock, this was installed in my new home and it’s perfect. The modern look is great and WiFi make it easy to check if your doors are locked from your phone.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Works great!
on December 24, 2024
Posted by: Lockboy54
from Delta, AL
[This review was collected as part of a promotion.] The lock works great - allows my whole family to have codes and I can add and delete while away. I can also verify when the door is locked.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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