Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8 out of 5
4.8
(3,699 Reviews)
Open Ratings Snapshot
Rating breakdown 3,699 reviews
5 Stars
3,220
4 Stars
375
3 Stars
65
2 Stars
22
1 Star
17
97%of customers recommend this product. 
(
3,474 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
5 out of 5
5
Safe and Reliable
on January 10, 2026
Posted by: Exxon
from Broken Bow OK
[This review was collected as part of a promotion.] Love my Encode locks. I have them on all our Airbnb properties and the app allows me to manage all of our locks in one place.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Mixed Results
on January 9, 2026
Posted by: DannyDyak
from Minneapolis, MN
[This review was collected as part of a promotion.] The lock works great, I love the wifi aspect of it and that it integrates with Ring. However, my first one broke after 11 months, I was lucky to get it replaced with the 12 month warranty. Also, the touchscreen is not a great design, as it doesn't have the touch aspect to know which button you're pressing, and combined with the fact that the buttons do not light up until you press one, it makes it impossible to hit the right button on your first try in the dark.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features!!
on January 9, 2026
Posted by: CaseyH
from Stayton, Oregon
[This review was collected as part of a promotion.] Easy to install, easy for everyone in the house and easy to use from your phone!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Stylish and functional
on January 9, 2026
Posted by: Pqr10976
from New York
[This review was collected as part of a promotion.] Perfect lock for our new Bunkie. Enhances the Craftmans style.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Love It
on January 8, 2026
Posted by: LM in Cali
from California
[This review was collected as part of a promotion.] This is now my 3rd Encode. Used it at home when having a remodel done. Set specific codes for tradesmen and knew when they came and went. Now also using it on an AirBnB - fantastic for our guests. Had an issue with the screen going blank and Schlage replaced it without any issues
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great smart lock!
on January 8, 2026
Posted by: Fjr5013
from New Jersey
[This review was collected as part of a promotion.] I have had a good experience with this I have had a good experience with this lock. I have now upgraded my 3 locks and I find the app easy to use. I’ve also integrated it with Airbnb so it makes it easy to manage codes for new guests!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Best HomeKit Lock
on January 8, 2026
Posted by: Mr Anderson
from Charlottesville, VA
[This review was collected as part of a promotion.] If there are any issues it’s usually on Apple’s end, the actual lock and functionality is very consistent. These are my top choice for my homes moving forward.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Good Keyless Lock
on January 7, 2026
Posted by: Paul Linear
from Greensboro, NC
[This review was collected as part of a promotion.] This lock is a great lock. I love the control I have with this lock. The only reason I didn’t give it a 5 star is because the lock burns through batteries fast.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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