Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
3,088
4 Stars
355
3 Stars
59
2 Stars
21
1 Star
14
97%of customers recommend this product.
(
3,339 out of
3,426)
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
4
Depends on each one you get
on January 18, 2026
Posted by: Reeeeely
from Erie, CO
[This review was collected as part of a promotion.] Bought two (2) at the same time and each had different style of instructions inside the box. The one with less instructions inside the box (a QR code to then pull up instructions on your phone) has not stopped malfunctioning. There is no explanation for what it’s doing on Schlage website or online. It just says factory reset it or call/talk with Schlage about it. Since my experience is 50/50 one lock has NO problems and the other is showing lights and signs that are not listed as issues. I am not fully convince to purchase more of this type of lock. The WiFi is convenient and nice it features like the lock alarm but does require your locks not to malfunction because it will go offline and then even physically unlocking or locking gets weird: needs so much force to do so as if I’m going to break it. However, once it’s done the lock then locks and unlocks manually just fine. I’m just glad that the sometime working perfectly lock is not on the front door.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Have my 3 locks all Schlage
on January 18, 2026
Posted by: Wayne from Utah
from Utah
[This review was collected as part of a promotion.] Love that I have all 3 locks connected in App that allows me to monitor, schedule, and use remotely when needed. Excellent!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1
Awesome deadbolt
on January 18, 2026
Posted by: Jeffrey8282
from Maplewood mn
[This review was collected as part of a promotion.] About 3 months after installing the deadbolts and matching door handle somebody tried to force their way into our house and they were unable to gain access the deadbolt and the handle held up amazing product greatly recommended
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Excited!
on January 18, 2026
Posted by: Williams crew
from Arkansas
[This review was collected as part of a promotion.] Excited to try out our new lock! Looking forward to the options and security for all our loved ones.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
The Best Decision We Made for Home Security
on January 18, 2026
Posted by: Spino77
from Torrington, CT
[This review was collected as part of a promotion.] I’ve had my Schlage smart locks (a mix of the Encode WiFi Deadbolt and Century touchscreen models) installed for over a year now, and I can honestly say they’re some of the best home upgrades we’ve ever made. These locks are rock-solid, beautifully designed, and genuinely make daily life easier and more secure.
First off, the build quality is exceptional. Schlage has been making locks for over 100 years, and you can feel that heritage in every click and turn. The metal construction feels premium and heavy-duty—no cheap plastic vibes here. They look fantastic on the door too, whether you go with the sleek modern black, satin nickel, or classic brass finishes.
The real magic happens with the smart features. The Encode model connects directly to WiFi—no extra hub required—which is a game-changer. I can lock/unlock the door from anywhere using the Schlage Home app, check the lock status, and even create unique access codes for guests, dog walkers, or cleaning crew that expire automatically. Super convenient and incredibly secure.
First off, the build quality is exceptional. Schlage has been making locks for over 100 years, and you can feel that heritage in every click and turn. The metal construction feels premium and heavy-duty—no cheap plastic vibes here. They look fantastic on the door too, whether you go with the sleek modern black, satin nickel, or classic brass finishes.
The real magic happens with the smart features. The Encode model connects directly to WiFi—no extra hub required—which is a game-changer. I can lock/unlock the door from anywhere using the Schlage Home app, check the lock status, and even create unique access codes for guests, dog walkers, or cleaning crew that expire automatically. Super convenient and incredibly secure.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Perfect for Air Bnb
on January 18, 2026
Posted by: JohnC from Colorado
from Greeley, CO
[This review was collected as part of a promotion.] I purchased the Encode plus smart WiFi deadbolt because it was compatible with Air Bnb. It synced perfectly with our rental calendar and now we don’t have to put a new code in every time we get a booking! I liked the deadbolt so much I bought one for our main door as well. The batteries last way longer than you would think and the app is easy and intuitive. I can’t recommend this lock enough.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Smart lock matte black
on January 18, 2026
Posted by: Rental Florida
from Pensacola Fl
[This review was collected as part of a promotion.] Pretty easy to code, JUST read directions overall I definitely recommend Sclhlage, only locks we use
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Works perfectly, easy to use and set up
on January 17, 2026
Posted by: Chrissss
from Chicago
[This review was collected as part of a promotion.] Bought a house that already had these in place and resetting them to our own needs was relatively easy. I love that it takes batteries, so it does not require hard wiring anything in the house, and it stays connected to our Wi-Fi and I love being able to open and close the doors for people if I need, and also set custom door lock combinations anytime with fixed expiration or continuous access. I don’t think I would’ve initially selected these locks because I am not so excited about this kind of technology, but I don’t think I’ll ever go back now. These locks are an incredible convenience and they also look nice.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com