Customer reviews from www.schlage.com
Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Average customer rating
4.8 out of 5
4.8
(3,707 Reviews)
Open Ratings Snapshot
Rating breakdown 3,707 reviews
5 Stars
3,228
4 Stars
375
3 Stars
65
2 Stars
22
1 Star
17
97%of customers recommend this product. 
(
3,482 out of 3,574
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Plus Metal Wi-Fi Deadbolt with Century Trim - Matte Black
Customer Rating
5 out of 5
5
Easy to install, set up, and use
on March 15, 2025
Posted by: Screamchicken
from Amarillo, Texas
[This review was collected as part of a promotion.] It was very easy to install, and I have very little experience with installing locks. The step by step guide in the app was very helpful. Set up was also a breeze. Adding PINs for other users was easy too. I love the fact that i don't have to remember to lock the door when I leave, it just is locked. Only complaint would be that the keypad doesn't light up until you hit a number. And in the dark, I'm never sure if I hit the right one until it either works or doesn't work. Overall though, great product!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Works as intended
on March 15, 2025
Posted by: wrongright
from Raleigh, NC
[This review was collected as part of a promotion.] Works great. The new design is kinder on batteries, as well.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great product! Installed at all my locations.
on March 15, 2025
Posted by: Bogard01
from Illinois
[This review was collected as part of a promotion.] Easy to install and connect to WiFi. App interface is easy to use and allows for multiple locations in an organized way.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Difficulty connecting to my android
on March 14, 2025
Posted by: Jeffery1963
from Seattle
[This review was collected as part of a promotion.] It took a long time and many many attempts to connect to my phone during the set up process.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great Lock
on March 14, 2025
Posted by: Drdestructo
from Florida
[This review was collected as part of a promotion.] I tried another brand because it was cheaper. Regretted it when I was locked out of the house. I switched to the Encode Plus and do not regret this. Easy to install. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great addition!
on March 14, 2025
Posted by: Khans
from KY
[This review was collected as part of a promotion.] So excited to finally have this! I have researched and decided on this for ease and the look of set to go with new handle on my front door. This installed so easily. Maybe 10 minutes and luckily needed no modifications going into an existing Yale deadbolt. I love. The look and cannot wait to use it! It took us awhile to figure out how my husband and I could each have our own account on our phones. That is the only reasons I downgraded stars. I have read it is rough on batteries unless you only use Apple but we wanted to have auto lock option so we are using both apps. I am disappointed as I cannot get my Apple Watch to work right now even though my phone does. So I will keep working on that. So some glitches but overall super happy with everything and so happy with ease of install. You can totally do yourself! Looks amazing too.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Smooth sailing
on March 13, 2025
Posted by: WScott
from Baltimore
[This review was collected as part of a promotion.] I have traditional Schlage locks on my primary residence and stuck with this brand, because of its longstanding reputation for good quality. I upgraded the front door lock at a rental property. Easy installation and setup. No complaints at all.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock
on March 13, 2025
Posted by: User31487
[This review was collected as part of a promotion.] The lock works great. I love being able to unlock the door and lock it when I’m not home from the app.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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